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Redmond, WA
Joined January 2013
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It looks like you have a connection error at the bottom of the launcher. Please try the steps in this article to see if this will resolve the issue! msft.it/6012w1pRE ^NS
It looks like you have a connection error at the bottom of the launcher. Please try the steps in this article to see if this will resolve the issue! msft.it/6010w1pDI ^NS
We respond to tickets as quickly as possible in the order they were received. However, we're currently experiencing higher volume resulting in slightly longer wait times. In the meantime, we've found connection troubleshooting often fixes this issue: msft.it/6014w1T74 ^NS
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If you have security questions, you can change your email at msft.it/6019w1TVR. If you don't remember your security questions or don't have them, please send us an email at msft.it/6010w1TVr so we can assist! ^NS
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The Migrator Cape is only available for previously existing Java Edition accounts that were purchased before December 1st 2020. If your account was created on or after that date, you won't be eligible to receive the Migrator Cape. ^FF
One of our agents can help troubleshoot this issue with you. Please contact our Support at msft.it/6012wEIzO and make sure to include this screenshot, as well as any troubleshooting steps you've already tried. ^FF
To keep your information secure, please complete our request form at msft.it/6017wEIGW so we can quickly and safely assist with your question! ^FF
To keep your information secure, please complete our request form at msft.it/6019wEI19 so we can quickly and safely assist with your question! ^FF
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Please visit our bug report site to see if the problem has already been reported: msft.it/6016wEIDs. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6017wEIDt ^FF
To keep your information secure, please complete our request form at msft.it/6011wExC7 so we can quickly and safely assist with your question! ^FF
We apologize for any delay you've experienced, as we do try to answer tickets in the order we receive them. Can you provide us with your ticket number? We can check on the status of your ticket for you. ^FF
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Realms will sometimes take a bit of time to update after a new version has been released. If your Realm hasn't updated yet, please be patient as we roll out the update to all Realms. For more info on updating your game, please check out msft.it/6016wEx40. ^FF
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Realms can sometimes take a bit of time to update after a new version has been released. If your Realm hasn't updated yet, please be patient as we roll out the update to all Realms! For more information about updating your game, check out msft.it/6014wExFQ. ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6011wExxh. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6012wExI6 ^FF
To keep your information secure, please complete our request form at msft.it/6019wExQP so we can quickly and safely assist with your question! ^FF
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To keep your information secure, please fill out our request form at msft.it/6018wExtQ so that one of our account specialists can quickly and safely assist you with this issue! ^FF
You may need to check your Xbox privacy settings to ensure that the multiplayer settings are enabled: msft.it/6015wExkP. If that doesn't help, then you might need to reach out to Xbox Support for further assistance: msft.it/6016wExku. ^FF
Hi Brytone, if you've already reached out to our Support team, can you send us the ticket number? We can check in on the status of your request for you. ^FF
If you need help with updating your Minecraft email, please reach out to our Support team: msft.it/6019wExPR. One of our account specialists will be able to assist you with this as soon as possible! ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6013wEx3t. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6014wEx3Q ^FF
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