Thank you for letting us know. You should be able to find more help from the marketplace you made the purchase from. In this case I recommend visiting msft.it/6011w8XdB for more help. ^NQ
Please visit our bug report site to see if the problem has already been reported: msft.it/6011w8nhB. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6012w8nh8 ^NQ
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^NQ
Sorry to hear about your villagers disappear. Are you currently playng on a Realms server? ://help.minecraft.net/hc/en-us/articles/360055710592-Minecraft-Realms-and-Multiplayer-Troubleshooting ^NQ
Unfortunately individual network problems are difficult for us to process. Have you tried using other browsers and double checking your connection? ^NQ
Sorry to hear about your issues connecting. First visit the following link for help. ://help.minecraft.net/hc/en-us/articles/360055710592-Minecraft-Realms-and-Multiplayer-Troubleshooting ^NQ
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^NQ