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Redmond, WA
Joined January 2013
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Go ahead and contact us at msft.it/6016w64EK, and we'll see if there's anything we can do to help. ^NS
For the Feedback site, first please check your connection and try submitting again later. If you need to contact us directly for anything, you can do so at msft.it/6014w64BO ! ^NS
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Please contact us at msft.it/6010w6NCu and we will be happy to look into this for you. ^NS
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Migrator capes are only available to Java Edition players who originally had Mojang (or Legacy) accounts, and have migrated. Any purchases after Dec 1, 2020 were Microsoft accounts to start out, so they aren't eligible for the cape. ^NS
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Marketplace purchases will be available on both devices. However, you would need to purchase a separate copy of the game for your PC. Also keep in mind that worlds are saved locally; to access the same world on both devices, check out this article! msft.it/6015w6NfR ^NS
Please feel free to submit any suggestions at msft.it/6015w6NNB! Check out this article if you have questions about submitting or searching for suggestions: msft.it/6017w6NND ^NS
You'll need a Microsoft/Xbox account for the game in most cases, although on some devices you may be able to play without logging in. If you'd like, you can write in to us at msft.it/6011w6N0D with any questions! That way we can answer in a bit more detail. ^NS
You may have purchased Java Edition on a separate account. Please try logging in with any other accounts you may have used during purchase or migration. ^NS
No worries, you can just fill out the relevant parts of the form. For the email, just enter your contact email! ^NS
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This might be due to how your Microsoft account is set up. I'd recommend checking your account settings to make sure it's set up with your country. You can reach out to Microsoft here: msft.it/6012w6xup. If you're still running into any issues, please let us know. ^FF
If you haven't yet gotten the notification to migrate your Mojang account, then please reach out to Support: msft.it/6012w6x34 so we can investigate this further for you. ^FF
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If you haven't yet gotten the notification to migrate your Mojang account, then please reach out to Support: msft.it/6019w6x3S so we can investigate this further for you. ^FF
If you haven't yet gotten the notification to migrate your Mojang account, then please reach out to Support: msft.it/6013w6x3b so we can investigate this further for you. ^FF
Please send us an email at msft.it/6014w6xyA and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
You should be able to play without any issues! I would suggest reaching out to Apple Support to figure out how to change the settings or give it permisson. You can also check our faq here for technical assistance. msft.it/6011w6xHv ^TK
In this case, you will need to contact Xbox/Microsoft Support as they will be the ones who handle Microsoft Accounts. msft.it/6015w6x1P or msft.it/6016w6x1u. ^TK
If you have a Legacy account, you can still sign into the game with your username and password. Mojang accounts will use your email and password instead. If you need help with changing your account info, please reach out to our Support team at msft.it/6011w6x1z. ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6013w6xEP. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6014w6xEu ^FF