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Redmond, WA
Joined January 2013
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Please send us an email at msft.it/6014w6amn and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Can you grab me a screenshot of the error that you're seeing? Also, have you happened to try a different browser to see if it works there? ^TK
That's definitely no good! I'd recommend checking out our installation FAQ to see if this issue can be resolved: msft.it/6011w6ail. If you're still running into these errors, then please reach out to our Support team for further help: msft.it/6012w6aim. ^FF
You're likely logging in with the wrong account information OR you're trying to login to the Mojang login still If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6010w6age! ^TK
Don't worry we have a fix for that, however, it's a bit to much for a tweet so let's get you up to our team! To keep your information secure, please complete our request form at msft.it/6019w6a5V so we can quickly and safely assist with your question! ^TK
The last bit of your Tweet Cut off for me but judging from the sounds of the issue we're gonna need to take a closer look. To keep your information secure, please complete our request form at msft.it/6015w6aed so we can quickly and safely assist with your question! ^TK
To keep your information secure, please complete our request form at msft.it/6015w6adB so we can quickly and safely assist with your question! ^FF
To keep your information secure, please complete our request form at msft.it/6018w6ajQ so we can quickly and safely assist with your question! ^FF
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If you've already migrated your Mojang account and aren't seeing the Migrator Cape on your account, then please reach out to our Support team, so we can investigate further for you: msft.it/6011w6ajT. ^FF
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Can you give me a bit more information regarding the Marketplace issues you're running into? A screenshot would be amazing if you're getting an error. ^TK
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Lets get you over to Xbox/Microsoft Support for assistance in this matter. msft.it/6015w6aZW or msft.it/6016w6aZo. ^TK
Yea, that definitely sounds like you should bug report or look for someone who has already reported it and upvote it. I can't imagine it's a connection error to the server, but I could be wrong. Any troubleshooting steps you have tried? ^TK
Did you make sure to tie the correct account to your Java Edition? This may be best for Xbox/Microsoft Support to look into. msft.it/6013w6a3h or msft.it/6014w6aO6. ^TK
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I wish I knew to be honest with you! I'm gonna have you submit a ticket up to our tech team so that we can take a closer look: To keep your information secure, please complete our request form at msft.it/6013w6az1 so we can quickly and safely assist with your question! ^TK
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As a first step, please check our FAQs for connection troubleshooting-- msft.it/6017w6SPB for Java, or msft.it/6018w6SP8 for Bedrock. ^NS
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As a first step, please check our FAQs for connection troubleshooting msft.it/6014w6SBY ^NS
Please contact us at msft.it/6013w6SB1 so we can investigate. We'll see if there's anything we can do to help. ^NS
That's really no fun, I'm sorry to hear about that. Worlds are saved locally, which means the data isn't attached to your account, and unfortunately we don't have any way to recover that data. Please check out msft.it/6015w6qfx for info on backing up worlds. ^NS
Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6013w6qF1 ^NS
As a first step, please check our FAQs for connection troubleshooting-- msft.it/6014w6q0r for Java, or msft.it/6015w6q0T for Bedrock. ^NS