Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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For technical help, please check out our help site: msft.it/6012w6TzC ^FF
For technical help, please check out our help site: msft.it/6015w6TzF ^FF
For technical help, please check out our help site: msft.it/6011w6Tzx ^FF
Minecraft worlds are stored locally on your device; if the world has been deleted and there are no backups of that world, unfortunately, you won't be able to recover your world. More info about this can be found here: msft.it/6019w6TzH. ^FF
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Feel free to share your suggestions for Minecraft on our feedback site! msft.it/6018w6TJI. ^FF
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If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6017w6TJd. ^FF
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6010w6TJn. ^FF
One of our Realms specialists can assist you with getting this resolved. Please reach out to our Support Team at msft.it/6010w6TJ8 and we'll get this taken care of for you as quickly as possible! ^FF
It looks like there's been an issue with creating your new realm, but our Realm specialists can assist you with adding this to your account! Please reach out to our Support at msft.it/6014w6Tyj and we'll be happy to get this taken care of for you as soon as we can! ^FF
To keep your information secure, please complete our request form at msft.it/6011w6TGW so we can quickly and safely assist with your question! ^FF
Our apologies! It looks like there was a typo in this URL. Try this one: msft.it/6017w6OCH ^NS
Please contact us at msft.it/6016w6Ovq so our Realms team can assist. ^NS
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When you open Minecraft, allow the game to load for at least a full 1-2 minutes; you should be automatically logged in to your Microsoft account. If you're still having trouble, check this bug report msft.it/6018w6Ovk ^NS
Please feel free to submit any suggestions at msft.it/6016w6Otu! Check out this article if you have questions about submitting or searching for suggestions: msft.it/6017w6OtR ^NS
Please check out msft.it/6018w6OsC for more information about managing worlds and storage on Android devices. ^NS
Depending on when you purchased the game, you may need to log in a different way. Please see msft.it/6010w6OUm to find what account type you have, and information on how to log in. ^NS
Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6011w6OmN ^NS
If you didn't receive a transaction ID from Mojang, it's likely the payment failed. Please check out msft.it/6010w6Omi for troubleshooting steps. ^NS
If you have security questions, you can change your email at msft.it/6016w6Om6. If you don't remember your security questions or don't have them, please send us an email at msft.it/6017w6OmB so we can assist! ^NS
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No worries! You can download the launcher again from msft.it/6011w6Olv, and just log in with the same account you used to sign up. ^NS