Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
Filter
Exclude
Time range
-
Near
Replying to @luveveryone__
Unfortunately we're not able to offer further technical troubleshooting for Optifine, as this is third-party software not managed by us. I apologize for the inconvenience, but I wish you luck resolving the issue! ^NS
Replying to @whuson_
Go ahead and contact us at msft.it/6019w6O9S so our Tech team can look into this for you. ^NS
Replying to @Ree8oo
Usually when this happens it means you're logged in with the wrong account. Please try logging in with any other accounts you used for the purchase or migration. Check this Microsoft article for some tips! msft.it/6011ZtUTL ^NS
Replying to @agrabrand
Usually when this happens it means you're logged in with the wrong account. Please try logging in with any other accounts you used for the purchase or migration. Check this Microsoft article for some tips! msft.it/6011ZtUTL ^NS
Replying to @ShelbySharp95
Go ahead and check out our Help site in case you can find your solution there: msft.it/6019kWd4v If not though, please reach out to us at msft.it/6010kWd4a so our Tech team can help out. ^NS
Replying to @Ilay02832787
Sorry to hear those password resets aren't arriving! First, try requesting them from a different browser and checking your junk/spam folder. Also, make sure your email is not blocking or filtering emails from noreply@mojang.com. ^NS
Replying to @L2309Katie
All available info on game updates can be found at msft.it/6012w6OXY. ^NS
Replying to @jesusquintana00
Go ahead and check out our Help site in case you can find your solution there: msft.it/6019kWd4v If not though, please reach out to us at msft.it/6010kWd4a so our Tech team can help out. ^NS
1
Replying to @RainbowGazelle
If you're having trouble making a purchase, please check out msft.it/6013w6OpD for troubleshooting steps. ^NS
1
Replying to @ykytlg
As a first step, please check our FAQs for connection troubleshooting-- msft.it/6018w6OTp for Java, or msft.it/6019w6OTV for Bedrock. ^NS
1
Replying to @rishi36997677
If you have security questions, you can change your email at msft.it/6011w6Or1. If you don't remember your security questions or don't have them, please send us an email at msft.it/6013w6OrH so we can assist! ^NS
1
1
Replying to @_jnx3
Please contact us at msft.it/6015w6O1t so our Realms team can help out! ^NS
1
Replying to @Ankoromoti_00
To keep your information secure, please complete our request form at msft.it/6015w6Ekb so we can quickly and safely assist with your question! ^TK
1
1
Replying to @98Jimmp
Let's get you up to the tech team so that we can take a closer look into the situation! To keep your information secure, please complete our request form at msft.it/6013w6ETt so we can quickly and safely assist with your question! ^TK
Replying to @AIexienne
Please send us an email at msft.it/6014w6EPs and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Replying to @Mercedesyu74
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6012w6EKq! ^TK
Replying to @z5h
You're doing it right now :) What's the issue that you seem to be facing at this time? ^TK
Replying to @PeerTutorSeth
Please send us an email at msft.it/6017w6EJT and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Sorry to hear you're still having issues with your Realm! Can you grab me a screenshot of the error that you're seeing and I will work to assist you? ^TK
Replying to @jennasmenagerie
Sorry to hear your game is crashing! Can you give me any details on the error that you're receiving when it crashes? ^Tk
1
1