Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,605
- Likes 43
Go ahead and contact us at msft.it/6016ZCf2g, and our Dungeons team can look into this for you. ^NS
Can you send us your ticket number? We can check on that and make sure we received your response. ^NS
1
Go ahead and contact us at msft.it/6013ZCfsT so we can look into this further for you. ^NS
Go ahead and reply to the ticket to let the agent know you still need assistance, and they can look into this further for you. ^NS
6
I'm afraid the Support team doesn't handle the bugs in any way. Please search for a relevant report, and keep an eye on that report for any future updates. ^NS
Make sure the "Your Email Address" field has your current address. You can enter your old address in the "Java Account Email" field! ^NS
1
A username is reserved for 37 days after you change it. This means that once your 30-day cooldown is up, you'll have another 7 days when no one else can take the username. However, you're also welcome to contact us at msft.it/6015ZCfgc so we can look into this for you. ^NS
1
1
All available info on game updates can be found at msft.it/6019ZCNiS. ^NS
1
You may just need to try logging into the Jira site at a later time. Migrating your Mojang account will not have had any effect on your Jira account. ^FF
This is definitely not one of our emails. Please check out msft.it/6011ZCk9z on spotting fake Mojang emails. ^FF
1
For help with purchase issues, please check out: msft.it/6015ZCkZV. ^FF
1
You can tell us the name that was previously on the account instead. If you're not sure if the email on the account has changed, you can still provide us with the email that it should be connected with. ^FF
1
To keep your information secure, please complete our request form at msft.it/6019ZCkJl so we can quickly and safely assist with your question! ^FF
1
1
Please visit our bug report site to see if the problem has already been reported: msft.it/6013ZCkGf. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6014ZCkGA ^FF
1
For technical help, please check out our help site: msft.it/6010ZCXha ^FF
1
For assistance with your Microsoft account, please reach out to Microsoft Support at msft.it/6017ZCX7x or msft.it/6018ZCX7I. ^FF
To keep your information secure, please complete our request form at msft.it/6017ZCXv9 so we can quickly and safely assist with your question! ^FF
1
Please visit our bug report site to see if the problem has already been reported: msft.it/6018ZCXSq. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6019ZCXSS ^FF
For help with the Minecraft Marketplace, please check out our help site: msft.it/6014ZCXUM. ^FF
1
To keep your information secure, please complete our request form at msft.it/6019ZCXW5 so we can quickly and safely assist with your question! ^FF
1