Sorry to hear you're having issues with your account! Please send us an email at msft.it/6011ZNoqd and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
No worries, you can still contact us. Make sure the "Your Email Address" field has your current address. You can enter your old address in the "Java Account Email" field. ^NS
Go ahead and check out our Help site in case you can find your solution there: msft.it/6019kWd4v If not though, please reach out to us at msft.it/6010kWd4a so our Tech team can help out. ^NS
Sorry to hear about this! Please try again later, and on a different browser. It may also help to clear the cache on your browser if you're still seeing an issue. ^NS
It looks like your game was purchased on the wrong Microsoft account. Unfortunately, there is no way to transfer game licenses to another account, so we are unable to assist. Please review the email for more information from the agent. ^NS