Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,605
- Likes 43
Apologies for the delay! Go ahead and contact us at msft.it/6018Zsl1e so we can look into this further for you. ^NS
If you have a Legacy account, you can log in with your username and password. For Mojang and Microsoft accounts though, you will need to recover the email in order to sign in. See msft.it/6015ZsYy1 to find out which account type you have! ^NS
Go ahead and contact us at msft.it/6017ZscCH, and we'll be happy to check it out. Feel free to include a screenshot of your profile or your launcher, so we can get some extra info! ^NS
That definitely seems strange! Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6011ZscsD ^NS
1
Go ahead and contact us at msft.it/6011Zscoz, and we'll be happy to look into that for you. ^NS
Please feel free to submit any suggestions at msft.it/6011Zscll! Check out this article if you have questions about submitting or searching for suggestions: msft.it/6012Zscla ^NS
Please feel free to submit any suggestions at msft.it/6015Zscif! Check out this article if you have questions about submitting or searching for suggestions: msft.it/6016ZsciA ^NS
1
Hey there, please check out the following bug report: msft.it/6015ZSAlv. If this matches the issue you're seeing, then upvote this bug for our devs to look into further. If it doesn't match, then you may need to submit a new bug report here: msft.it/6016ZSAla. ^FF
Hey Daniel, thanks for sending us that screenshot! In this case, you'll need to reach out to our Support team for further assistance: msft.it/6014ZSAEg. One of our tech agents will reach back out to you as quickly as possible. ^FF
1
To delete Marketplace content, try going to Settings in the game and then click on Storage (under the General tab). Here you should be able to click on the individual downloaded content and choose to delete it. ^FF
If you've been charged for your realm but it isn't appearing in the game as it should, then please reach out to our Support so our Realms specialists can investigate this further for you: msft.it/6015ZSf0h. ^FF
1
2
Hey there, please reach out to our Support about this so we can look into this further for you: msft.it/6015ZSfWR. ^FF
1
1
If you're not seeing your realm, try logging out and back in to your account. If it's still not appearing for you, then please contact Support so that one of our Realms specialists can investigate further for you: msft.it/6017ZSfiT. ^FF
1
Hey there, it sounds like you might be referring to your Xbox Gamertag, which is separate from your Java username. More info on this can be found here: msft.it/6019ZSfnZ. Let us know if you have any further questions! ^FF
1
Please reach out to our Support Team at msft.it/6017ZSfuc and make sure to include your transaction ID from this purchase, and we'll be sure to get this resolved for you as soon as possible! ^FF
Hey Alexis, please reach out to our Realms team at msft.it/6013ZSfON and make sure to include the transaction ID for the charge that you're seeing (if this is for a Java account), and we can investigate this further for you! ^FF
Great idea! I'd also love to see monkeys added to the game. Feel free to submit your suggestion to our feedback site here: msft.it/6015ZS401 and our team will take a look at this when they can! ^FF
If you're seeing this error, please make sure that you are signed in to the correct Microsoft account that your copy of Java is associated with. You may need to sign out of your Microsoft account and then sign back in order to refresh the connection to our servers. ^FF
1
1