Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6012ZqcbE You can check out this article for more information on using the bug tracker: msft.it/6013Zqcb1 ^NS
For help with Realms connectivity issues please visit msft.it/6010ZoPKn ://help.minecraft.net/hc/en-us/articles/360055710592-Minecraft-Realms-and-Multiplayer-Troubleshooting ^NQ
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^NQ
If you made your purchase before Dec 1, 2020, then go ahead and contact us at msft.it/6011ZlD0U so we can look into this for you. For newer purchases, you'll need to go to Microsoft for assistance: msft.it/6012ZlD0q ^NS
We apologize for the inconvenience, as this is currently a known issue. The team is currently working on a fix that should mitigate the issue as soon as possible.
Thank you for your patience while we work on the solution! ^NS
If you have security questions, you can change your email at msft.it/6019ZcsZZ. If you don't remember your security questions or don't have them, please send us an email at msft.it/6013ZcsZW so we can assist! ^NS
Please double check that you're logged in with the correct Microsoft account. If you've confirmed that and are still seeing the error, contact us at msft.it/6010Zcszk with a screenshot of the error. ^NS
Sorry to hear those password resets aren't arriving! First, try requesting them from a different browser and checking your junk/spam folder. Also, make sure your email is not blocking or filtering emails from noreply@mojang.com. ^NS