Problems with Minecraft ? Visit us at help.minecraft.net
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Joined January 2013
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As a first step, please check our FAQs for connection troubleshooting msft.it/6018ZcsE4 If you're still seeing the issue, search our bug tracker for a matching report! msft.it/6010ZcsEA ^NS
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Go ahead and contact us at msft.it/6019Zcs61 and our Realms team will look into that for you. ^NS
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Please check our Help center to see if you can find an answer: msft.it/6016ZcSAp If you can't, let us know what you need help with. ^NS
If you replied to the auto response, then your ticket was sent back to our queue! However, we are currently experiencing higher than normal volume due to the holiday season resulting in slightly longer wait times. We appreciate your patience! ^NS
Please try manually changing the language by scrolling to the very bottom of the page and clicking the globe icon. The site should remember your choice for next time. ^NS
If you're not getting a confirmation email that your ticket was received, you're welcome to use an alternate address in the "Your Email Address" field. Otherwise, please reach out to Microsoft Support about creating an account with that email. msft.it/6019ZcSgt ^NS
Sorry to hear those password resets aren't arriving! First, try requesting them from a different browser and checking your junk/spam folder. Also, make sure your email is not blocking or filtering emails from noreply@mojang.com. ^NS
As a first step, please check our FAQs for connection troubleshooting-- msft.it/6013ZcSO1 for Java, or msft.it/6014ZcSOG for Bedrock. ^NS
Please double check that you're logged in to the same Microsoft account on both computers. If you're still running into an issue, please contact us at msft.it/6019ZcSMc with a screenshot of your launcher so we can look into it for you. ^NS
As a first step, please check our FAQs for connection troubleshooting msft.it/6014ZcqAq ^NS
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Even if you don't have the transaction ID, go ahead and fill out the form with as much information as possible so one of our agents can try to verify you. ^NS
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Go ahead and contact us at msft.it/6010Zcqam with a screenshot of your launcher so we can look into this further for you! ^NS
Feel free to submit this as a suggestion at msft.it/6011ZcqsR ^NS
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF
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Feel free to share your suggestions and feedback for Minecraft here: msft.it/6012Zc34o. ^FF
Try using a different browser or device if possible, and make sure that you're not using any VPN or proxy when accessing msft.it/6014Zc3Nk. ^FF
To keep your information secure, please complete our request form at msft.it/6010Zc3LA so we can quickly and safely assist with your question! ^FF
Feel free to share your suggestions and feedback for Minecraft here: msft.it/6019Zc3IW. ^FF
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Info on locating your Transaction ID can be found here: msft.it/6016Zc3aK. ^FF
For technical help, please check out our help site: msft.it/6014Zc3Q8 ^FF