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Redmond, WA
Joined January 2013
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Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6019ZiqDc ^NS
For privacy and security reasons we're not able to assist with accounts over Twitter. Please contact us at msft.it/6014Ziq6u if you haven't already. ^NS
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We try to respond to tickets as quickly as possible in the order they were received. However, we are currently experiencing higher than normal volume due to the holiday season resulting in slightly longer wait times. We appreciate your patience! ^NS
Sorry to hear those password resets aren't arriving! First, try requesting them from a different browser and checking your junk/spam folder. Also, make sure your email is not blocking or filtering emails from noreply@mojang.com. ^NS
Some private or community run servers aren't currently set up for Microsoft logins. Unfortunately these are out of our control, so you'll need to reach out to the server admins for more information. ^NS
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If you're just seeing the demo, this usually means you're logged in with the wrong account. Please try logging in with any other Microsoft accounts you may have used to sign up. ^NS
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Feel free to submit this as a suggestion here: msft.it/6013ZiUX3 ^NS
If you're not receiving password reset emails, try requesting them from a different browser and checking your junk/spam folder. Also, make sure your email is not blocking or filtering emails from noreply@mojang.com. ^NS
If you're just seeing the demo mode, this usually means you're logged in with the wrong account. Please try logging in with any other Microsoft accounts you may have used. If you haven't migrated, make sure to log in with your Mojang account information. ^NS
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For privacy reasons, we're not able to provide that information. If you're having trouble logging in though, if you purchased the game after Dec 1st, 2020, please make sure you're using the "Microsoft Login" option in the launcher. ^NS
Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6014Zio74 ^NS
Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6018ZioNj ^NS
If you're just seeing the demo, this usually means you're logged in with the wrong account. Please try logging in with any other Microsoft accounts you may have used to migrate. ^NS
Migrator capes are only available to players who purchased the game before Dec 1st, 2020, and have migrated to a Microsoft account. If you purchased the game after this date, unfortunately you aren't eligible for the cape. ^NS
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We try to respond to tickets as quickly as possible in the order they were received. However, we are currently experiencing higher than normal volume due to the holiday season resulting in slightly longer wait times. We appreciate your patience! ^NS
Go ahead and contact us at msft.it/6012ZioEk and we'll see what we can do to help. ^NS
For this question, you'll need to reach out to Microsoft Support here: msft.it/6019ZiWLU ^NS
Go ahead and contact us at msft.it/6018ZiWsk, and our Tech team will be happy to help. ^NS
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For in-game suggestions, please visit our Feedback site: msft.it/6014ZiWjg ^NS
Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6012ZiWus ^NS
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