Sorry to hear those password resets aren't arriving! First, try requesting them from a different browser and checking your junk/spam folder. Also, make sure your email is not blocking or filtering emails from noreply@mojang.com. ^NS
We are currently experiencing higher than normal volume due to the holiday season resulting in slightly longer wait times. Please take that into consideration when corresponding and avoid submitting duplicate requests for the same issue. ^NS
Please visit our bug report site to see if the problem has already been reported: msft.it/6016Zdvg2. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6017ZdvgN ^FF
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF