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Redmond, WA
Joined January 2013
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You can contact us at msft.it/6017ZndvS and we'll be happy to look into that for you as soon as possible. ^NS
For technical help, please check out our help site: msft.it/6018ZVxZu ^FF
For assistance with Demo Mode, please check out: msft.it/6019ZVxHD for help. ^FF
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For assistance with Demo Mode, please check out: msft.it/6015ZVxBh for help. ^FF
For assistance with Demo Mode, please check out: msft.it/6019ZVahJ for help. ^FF
For help with Realms, check out: msft.it/6013ZVafh for troubleshooting options. ^FF
For technical help, please check out our help site: msft.it/6015ZVaF5 ^FF
Info on changing your username can be found here: msft.it/6014ZVa0g. ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6011ZVaxZ. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6012ZVaxw ^FF
For help with Realms, check out: msft.it/6016ZVav2 for troubleshooting options. ^FF
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6016ZVatm. ^FF
For technical help, please check out our help site: msft.it/6015ZVasx ^FF
To keep your information secure, please complete our request form at msft.it/6013ZVaU9 so we can quickly and safely assist with your question! ^FF
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For help with purchase issues, please check out: msft.it/6018ZVaWg. ^FF
For help with Realms, check out: msft.it/6017ZVaXX for troubleshooting options. ^FF
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This usually means you're logged in with the wrong account. Please try logging out and logging back in with a different Microsoft/Xbox account. ^NS
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Please reply directly to the email in order to continue correspondence with Support. If that ticket closes before you're able to reply, then you can create a new ticket at that point. ^NS
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Please see msft.it/6019ZVkBc to see if you can find a resolution for your issue. ^NS
Make sure the "Your Email Address" field has your current address. You can enter your old address in the "Java Account Email" field. ^NS
Apologies for the confusion. Support doesn't have information about future updates, but please submit your feedback at msft.it/6017ZVX7h for the dev team. ^NS