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Joined January 2013
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As a first step, please check our FAQs for connection troubleshooting-- msft.it/6019ZVX2X for Java, or msft.it/6010ZVX2k for Bedrock. ^NS
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Please see msft.it/6011ZVXxZ for technical support and other troubleshooting steps. ^NS
Go ahead and contact us at msft.it/6014ZVXQi, and our Tech team will check that out as soon as they're able. ^NS
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Please contact us at msft.it/6018ZVXsn so we can help. Make sure the "Your Email Address" field has your current address. You can enter your old address in the "Java Account Email" field. ^NS
Please try clicking the Login button even though it's displaying as grey--usually it's still clickable at this point. You can also try logging in from a different browser, or clearing your cache and trying again. ^NS
Please contact us at msft.it/6010ZVX9Y and our Tech team will gladly check that out. ^NS
Please see msft.it/6014ZVXdr for general Realms troubleshooting, or contact us at msft.it/6015ZVXdT so our Realms team can investigate. ^NS
Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6013ZVXnh ^NS
This typically means you're not logged in with the right account. Please try logging out and logging back in with a different Microsoft/Xbox account. ^NS
Once a Microsoft account has been linked to a PlayStation 4® account, neither the Microsoft account nor the PlayStation™ Network account can be associated with a different account. Please see msft.it/6018ZVX3O for more information. ^NS
Please contact us at msft.it/6017ZVX8N so we can look into this for you. ^NS
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Purchase errors can be caused by a number of different factors. Please see msft.it/6018ZVnf6 for troubleshooting and next steps. ^NS
You'll need to migrate to continue playing Java Edition. All the information we have available can be found here msft.it/6018ZVnLM ^NS
We are currently experiencing higher than normal volume due to the holiday season resulting in slightly longer wait times. Please take that into consideration when corresponding and avoid submitting duplicate requests for the same issue. Thanks for your patience! ^NS
We are currently experiencing higher than normal volume due to the holiday season resulting in slightly longer wait times. Please take that into consideration when corresponding and avoid submitting duplicate requests for the same issue. ^NS
If you still need assitance, please send us a new ticket at msft.it/6019ZVnUD as we may not have received your first email. ^NS
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Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6016ZVnYe ^NS
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We are currently experiencing higher than normal volume due to the holiday season resulting in slightly longer wait times. We aren't able to provide a specific time estimate, but we're working hard to get back to everyone as quickly as possible. ^NS
Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6012ZVney ^NS