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Redmond, WA
Joined January 2013
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Replying to @J_SpiritWolf
Go ahead and contact us at msft.it/6017Z3vCf, and someone from our Marketplace team will be happy to look into that for you. ^NS
Replying to @CrazyCallahan53
That's no good! Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6015Z3vNZ ^NS
Replying to @tinajd187
Mojang accounts actually aren't able to link to Bedrock; you would have received a code to redeem it on a Microsoft account. Since you're not seeing it here, this likely means you redeemed it on a different account. Try switching to a different account to see if that helps! ^NS
Replying to @thezoost
Go ahead and contact us at msft.it/6015Z3QmF, and someone from our Tech team will be happy to look into that for you. ^NS
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Replying to @Darksparkcoffee
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6015Z3QYR! ^NS
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Replying to @Krahfty
Can you send us your ticket number? We'd be happy to check on that and see if we can provide some more information. ^NS
Replying to @jt_strat
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. If you send us your ticket number, we can double check to make sure it's in our queue. ^NS
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Replying to @BlueEnbyGamer
We support Bedrock Edition as well! Please let us know what we can help with. In the meantime, you can also check our Help Center to see if you can find an answer here! msft.it/6013Z3QVt ^NS
That's really disappointing, I'm sorry to hear about that. Please search our bug tracker for this, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6014Z3Q6y ^NS
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Replying to @XxirGaming21xX
Please reply to the ticket with as much of the information as possible. Even if you don't have everything, the account specialists will gladly try to verify with any information you're able to provide! ^NS
Replying to @Samuel_J_Cole
Unfortunately we do need to defer to our account specialists for issues like this. Please review your ticket for details, and feel free to reply or open a new ticket if you find any new information about your account. ^NS
Replying to @Carissa__Rae
No worries, I hope that helped! Since you did mention Bedrock specifically, this is actually a better link for you: msft.it/6017Z3tnV This will lead you to the current list of Bedrock bug reports so it will be more straight forward to search. ^NS
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Replying to @Masterkairi
I'm afraid I don't quite understand your question. Could you explain your issue in a bit more detail so we can help out? ^NS
Replying to @JxshuaSSJ
It looks like this option stays on your account page even if you already have Java Edition--so no worries, this seems to be normal! ^NS
Replying to @XFernandofloo
If you're playing Java Edition (instead of the Windows 10/11 version) then you'll need Java installed. No need to worry though, our installers supply Minecraft with its own version of Java by default! Check msft.it/6012Z3slI for more info. ^NS
Replying to @Carissa__Rae
Oh no, that's definitely no good. Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6019Z3sGJ ^NS
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Replying to @BadMapper
Feedback and suggestions for Minecraft can be submitted here: msft.it/6014ZM21O ^FF
Replying to @3DeadFish1
To keep your information secure, please complete our request form at msft.it/6015ZMFhR so we can quickly and safely assist with your question! ^FF
Replying to @jbfletch_
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that should fix the issue as soon as possible. Thank you for your patience while we work on the solution! ^FF
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Replying to @Jackson22030103
For assistance with your Microsoft account, please reach out to Microsoft Support at msft.it/6016ZMF4m or msft.it/6017ZMF4W. ^FF