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Redmond, WA
Joined January 2013
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Replying to @cg_walt
That's no good! As a first step, please try restarting the launcher again, and check our FAQs for connection troubleshooting-- msft.it/6013ZKoYS for Java, or msft.it/6018ZKoYa for Bedrock. ^NS
Replying to @higormartins15
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6018ZKoeI! If you're still seeing an error, can you send us a screenshot so we can check it out? ^NS
Replying to @problemmaster69
That's definitely no good. As a first step, please check our FAQ for connection troubleshooting: msft.it/6011ZKoZX. ^NS
Replying to @twverley
Our apologies for missing that, thanks for sending it over! I can confirm your ticket was received and is in our queue. One of our agents will reply back to you just as soon as possible. Thanks for your patience! ^NS
Replying to @Mauitheweirdo
Glad to hear it! We'll get back to you just as soon as we can. In the meantime, please check our FAQs for connection troubleshooting-- msft.it/6017ZKO5z for Java, or msft.it/6018ZKO5M for Bedrock. ^NS
Replying to @twverley
We're getting back to players just as quickly as we can and responding to tickets in the order they were received. If you send us your ticket number though, we can make sure it's still active in our system. ^NS
1
Replying to @itkurb
I'm afraid we don't have an estimated reply time, but I can assure you we'll get back to you just as soon as possible to help out with your acocunt. Thanks for your patience! ^NS
Replying to @theberge_kathy
To keep your information secure, please complete our request form at msft.it/6014ZJuKo so we can quickly and safely assist with your question! ^NQ
Replying to @whocares9810
You can create a ticket under refunds or Sign-In Issues! ^NQ
Replying to @bastian44856545
To keep your information secure, please complete our request form at msft.it/6013ZJuEV so we can quickly and safely assist with your question! ^NQ
Replying to @CapsHokies683
For help with Dungeons visit msft.it/6012ZJu8O ^NQ
Replying to @mysterious7here
If you can only play Demo mode visit msft.it/6014ZJu66 for help. ^NQ
Replying to @Mauitheweirdo
To keep your information secure, please complete our request form at msft.it/6012ZJPC8 so we can quickly and safely assist with your question! ^NQ
1
Replying to @MichaelMagalha9
For issues with purchasing visit msft.it/6014ZJPAj ^NQ
Replying to @GrofitPlays
You may be able to get tech support for your loading issue here msft.it/6010ZJP2n ^NQ
1
Replying to @BraZy201
To keep your information secure, please complete our request form at msft.it/6011ZJPQJ so we can quickly and safely assist with your question! ^NQ
Replying to @alieox
If you are experiencing issues in game visit msft.it/6016ZJPq0 ^NQ
Replying to @nichsebo
To keep your information secure, please complete our request form at msft.it/6015ZJPiR so we can quickly and safely assist with your question! ^NQ
1
Replying to @Makayla33944427
If you are only seeing demo mode visit msft.it/6012ZJPen for help. ^NQ
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6018ZJPww! ^NQ