Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please check out some of our connection troubleshooting for help. ://help.minecraft.net/hc/en-us/articles/360055710592-Minecraft-Realms-and-Multiplayer-Troubleshooting ^NQ
Hey again if you can please create another ticket request msft.it/6014ZHOCE so we can quickly and safely assist with your question! ^NQ
Reach out to us and create a ticket request msft.it/6012ZHOly we will do our best to get your map back! ^NQ
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If you are only seeing demo mode only check out msft.it/6019ZHObc for help. ^NQ
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Hey there, sorry to hear you are having a difficult time receiving emails. Please reach our team over at msft.it/6010Z1dJm so we can quickly and safely assist with your question! ^NQ
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Sorry to hear you are having difficulty changing your password. Please reach our team over at msft.it/6018Z1jqs. ^NQ
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We can potentially help you get back to playing but you will have to create a ticket over at msft.it/6018Z1jmq. Please provide them with as much information as possible. ^NQ
Not being able to play must be frustrating. There may be potential solutions for your issue over at msft.it/6018Z1jcy for help. ^NQ
Hey there, can you confirm whether you are playing on Bedrock or Java? There are a few potential solutions for this issue and I'd love to get you back to playing. ^NQ
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Hey there, please create a ticket for this issue over at msft.it/6013Z1jRT ^NQ
Hey there, please reach out to our team over at and explain your problem. msft.it/6013Z1jPS we will do our best to answer as soon as we can. ^NQ
Players will be using a new credentials after migrating their account. For help please visit msft.it/6014Z1bgi! ^NQ
Thank you for waiting patiently our agents are trying to answer cases as fast as they can. Can you provide your ticket number and I will see if your ticket is still active? ^NQ
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That is unfortunate that you keep getting disconnected. If you can please try some of these troubleshooting steps. ://help.minecraft.net/hc/en-us/articles/360055710592-Minecraft-Realms-and-Multiplayer-Troubleshooting ^NQ
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Thanks for writing in! We are currently answering questions as soon as we can. If you'd like provide your ticket number and I can investigate whats going on. ^NQ
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Hey again, if you are still receiving demo mode only reach out to our team over at msft.it/6018Z1TLq. We will look into this further and see what we can do. ^NQ
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Feel free to submit your suggestion here! msft.it/6018ZEa52 ^FF
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For technical help, please check out our help site: msft.it/6010ZEawQ ^FF
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Questions about the Minecraft Marketplace can be found here: msft.it/6012ZEanu. ^FF
Please send us an email at msft.it/6011ZEapJ and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^FF