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Redmond, WA
Joined January 2013
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That's definitely not ideal. It sounds like this could be related to the bug report here: msft.it/6011ZMBEN If this matches, please be sure to upvote or add any new information. Any updates on the bug will be posted here, so please do keep an eye out! ^NS
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It sounds like you may have a Mojang account (instead of a Microsoft account). If you're on Windows and downloaded the latest launcher, you may not have a Mojang Login option. If that's the case, please download the Windows 7/8 launcher here: msft.it/6013ZM65l ^NS
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Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6012ZzhFY ^NS
Thanks for reaching out! It looks like the name was due to an error in the system, so we've updated that for you. Your ticket is still in the queue; currently our specialists are investigating. They'll get back to you as soon as possible! Thank you for your patience. ^NS
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To keep your information secure, please complete our request form at msft.it/6016ZzpDE so we can quickly and safely assist with your question! ^FF
For technical help, please check out our help site: msft.it/6017ZzTCN ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6010ZzTA0. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6011ZzTAF ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6013ZzT4T. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6014ZzT4p ^FF
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6016ZzTx4. ^FF
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF
Please send us an email at msft.it/6019ZzTtf and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^FF
Please send us an email at msft.it/6013ZzTSP and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^FF
Please send us an email at msft.it/6019ZzTlX and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^FF
To keep your information secure, please complete our request form at msft.it/6016ZzTYn so we can quickly and safely assist with your question! ^FF
To keep your information secure, please complete our request form at msft.it/6012ZzT5m so we can quickly and safely assist with your question! ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6014ZzTdE. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6017ZzTdH ^FF
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For technical help, please check out our help site: msft.it/6012ZzTZo ^FF
For information on purchase issues, please check out our help site: msft.it/6016ZzTTY. ^FF
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Please send us an email at msft.it/6015ZzTMT and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^FF