Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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In this case, we'll need you to reach out to our Tech Team. Please send us an email at msft.it/6011ZDpiU and we will assist. R. ^TK
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Please visit our bug report site to see if the problem has already been reported: msft.it/6017ZDpn5. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6018ZDpng ^TK
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Please send us an email at msft.it/6012ZDpyk and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
This error code can be caused by an outdated version of Windows, so we'd suggest checking that your system is updated. If you're still having this issue after updating Windows, then please contact Support so that our tech team can investigate further: msft.it/6012ZDTCk. ^FF
Please send us an email at msft.it/6014ZDTcu and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Hi Thomas, please fill out the form at msft.it/6011ZDTe9 with as many details about your account as possible, and one of our account recovery specialists will reach back out to you as soon as possible! ^FF
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Running into those errors is definitely frustrating! Our Support Team will be able to assist you with this: msft.it/6013ZDTVX. Please make sure to include any troubleshooting steps you've already tried and the error code that you're seeing as well. ^FF
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Hi there, that's definitely no fun to deal with! Can you let us know what troubleshooting steps you've already tried? Uninstalling and reinstalling the launcher is usually a good first step. ^FF
The link seems to be working on our end, so I'm sorry you're running into this issue! Please try opening the link in a different internet browser or device to see if that resolves the issue. ^FF
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Can you try starting the migration process over one more time? If you still aren't having any luck, please contact us at msft.it/6015Z8LkW so we can look into this for you. ^NS
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I'm sorry to hear about that! It looks like this error is related to PlayStation, and not to Minecraft itself. Please go to PlayStation Support at msft.it/6016Z8LOI or their Twitter msft.it/6017Z8LOL. I hope they can help out! ^NS
It sounds like you may have already tried this, but just in case, please check the steps at msft.it/6010Z8Ire for cancelling. If those steps aren't working, please contact us at msft.it/6011Z8Ir5 so we can assist. ^NS
If you don't have access to your old email and you have security questions, you can change your email at msft.it/6010Z8xFi. If you don't remember your security questions or don't have them, please send us an email at msft.it/6012Z8xFY so we can assist! ^NS
It looks like one of our agents was able to get back to you, which is good to see! I can see that you had some additional questions, but rest assured it's in the agent's inbox, and they'll get back to you as soon as they can. ^NS
As a first step, please double check that you're logged in with your Microsoft account. If you're not already friends in the system, you can add your friend by going to Play > Friends > Add Friend and searching for their gamertag. Let us know if you've tried these steps! ^NS
We can certainly look into that for you. Please contact us at msft.it/6012Z8atG, and we'll be happy to help as soon as we can! ^NS
If you have security questions, you can change your email at msft.it/6010Z8a3m. If you don't remember your security questions or don't have them, please send us an email at msft.it/6011Z8a3W so we can assist! ^NS
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We don't have an official cutoff date at this time, but you still have plenty of time to migrate! Can you contact us again so we can look into this further? You can reply to the email to reopen your ticket. ^NS
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