Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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The link seems to be working on our end, so I'm sorry you're running into some issues! Please try opening the link in a different browser to see if that resolves the issue. ^NS
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Do you mind sending us your ticket number? We can double check and make sure that's arrived in our queue. ^NS
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If you have security questions, you can change your email at msft.it/6010Z8TNI. If you don't remember your security questions or don't have them, please send us an email at msft.it/6011Z8TNL so we can assist! ^NS
If this issue persists, double-check that the URL you're using is the correct one & try using a private browsing window, or another browser (Chrome, Edge, Firefox, etc). You may need to also reboot your PC or try another device, if possible. Let us know if this helps! ^FF
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While fixing corrupt save data is not a service we can offer, there are methods available from various online resources to help fix corrupt worlds. More info can be found here: msft.it/6012ZBcl8. If you've found a bug, submit your report here: msft.it/6013ZBclD. ^FF
Unfortunately Support doesn't have any additional information about bug fixes. Any updates will be posted on the report, so definitely keep an eye out there. ^NS
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Tell your friend to reach out to us and we'll look into assisting them with the error that they are having. Please send us an email at msft.it/6011ZBcjx and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Let's get you over to our tech team to see if we can find a solution! To keep your information secure, please complete our request form at msft.it/6014ZBcko so we can quickly and safely assist with your question! ^TK
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If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6010ZBcMp! ^Tk
We're definitely happy to help if you need assistance with your account. Have you submitted a ticket through msft.it/6015ZBcGv yet? If so, please feel free to give us your ticket number, and we'll gladly check on the status for you. ^NS
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Please send us an email at msft.it/6017ZBcDZ and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
That's definitely frustrating to deal with! It looks like this issue has been reported on our bug site already: msft.it/6015ZBitX. Feel free to upvote this bug so our game devs and mods can track this issue and further investigate! ^FF
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Please send us an email at msft.it/6019ZBi5N and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
We're going to need to take a closer look into this so please submit a ticket up to our account team! Please send us an email at msft.it/6013ZBiez and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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We could not do it from here as that is personal information and we do not handle personal information over twitter. ^TK
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I'm not able to send you anything from Twitter but the ticket did make it into the queue so a specialist will work to assist you before long! Thanks for the patience Lord Yato :D ^TK
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Oh no! That's definitely no fun to deal with. Please contact our Support at msft.it/6012ZBinG and one of our technical specialists can look further into this issue for you. ^FF
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