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Redmond, WA
Joined January 2013
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Great questions! Unfortunately, we're not able to provide info on any upcoming features or updates, so we don't have an answer for these right now. You can always check out msft.it/6013Z6aUL to see the latest changes, or msft.it/6014Z6aU0 to see announced items! ^NS
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That doesn't seem quite right. Can you send us a message at msft.it/6015Z6v7h? Someone from our Tech or Realms teams will be happy to look into that for you. ^NS
If it's not showing up right away, it may need to finish uploading. Try refreshing your profile on the website to make sure it's showing up there first! ^NS
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That definitely doesn't sound good. Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6012k9rkY ^NS
It sounds like you may have a Legacy account. If you do, then you can log in using the "Mojang Login" option, but entering your username where it asks for email. You can see this article for some more details if you're getting ready to migrate! msft.it/6019Z6tSc ^NS
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I'm glad to hear you liked that tutorial world! I would recommend submitting this as a suggestion at msft.it/6013Z6tKc so the dev team can check it out. ^NS
Would you mind sending us your ticket number? We can definitely check on that and make sure it's in our queue. ^NS
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I'm afraid we're not able to provide any information that isn't publicly available at this time. Please do keep an eye on the FAQs or announcements if there are any updates in the future! ^NS
Unfortunately Support isn't able to assist with issues on the bug tracker. For the chat and book issues, please refer to any existing bug reports for updates. For the download issue, please contact us at msft.it/6012Z6SxE if you haven't already so that we can help. ^NS
We can definitely look into that for you. Please contact us at msft.it/6011Z6Sgf, and our Tech team will be happy to help. ^NS
Hi Kyle, that's definitely no good to deal with! Can you let us know what happens when you try downloading the game on your PC? Feel free to include a screenshot of what you're seeing in your reply. ^FF
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That's really frustrating to deal with, for sure. Please check out the bug site to see if this has already been reported: msft.it/6010kh76i. You can upvote if the issue hasn't been resolved. If this is a new bug, here's how to submit a report! msft.it/6011kh76c ^FF
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Oh no! That's definitely no good to see. We'll need to investigate this issue further with your account. To keep your info secure, please contact us at msft.it/6015khA2P and one of our agents will get back to you as soon as possible. ^FF
Hey there, our account specialists will be able to assist you with this! Please contact us at msft.it/6012khASs and we'll be back to you as soon as we can! ^FF
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It's definitely frustrating when these kinds of error messages crop up. Our Realms agents should be able to assist you with steps on how to take care of this issue though! Please contact Support at msft.it/6018khAWa and we'll get back to you on this ASAP! ^FF
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That can definitely make exploring not so fun. Please visit our bug site to see if the problem has already been reported: msft.it/6014khfH8. You can upvote if the issue hasn't been resolved. If this is a new bug, here's how to submit a report! msft.it/6015khfHD. ^FF
Hey there, our account recovery team will be able to assist you with this! Please fill out our form at msft.it/6016kh42O and one of our agents will get back to you as soon as possible. ^FF
That's definitely no fun to deal with! Can you let us know what troubleshooting steps you've already tried to address this lag issue? You can also check out our help site for troubleshooting options: msft.it/6012kh4Im. ^FF
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Hi James, one of our account specialists will be able to assist you with your account! To keep your info secure, please fill out our form at msft.it/6019kh4Jl and we'll get back to you as soon as we possibly can. ^FF
Hey there, that's definitely frustrating to deal with! In this case, please contact our Support Team at msft.it/6019kh4ER and one of our agents will be able to look into this issue further for you. ^FF
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