Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Glad to hear that is passed for you! If it does pop up again you can always reach back out and I'll assist you. ^TK
Please visit our bug report site to see if the problem has already been reported: msft.it/6010k7Lc8. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6011k7LcD ^TK
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Storage limits keeping you from creating/converting worlds? We suggest you remove as many saved templates as possible then retrying. If it still doesn’t work, let us know: msft.it/6011k7INR ^TK
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Checking to see if you're still having issues at this time? It looks as if there may be a connection interruption causing these issues. ^TK
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We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TK
Can you give me a bit more information on the issue that you're facing? Providing screenshots will be helpful in these scenarios. ^TK
That's a very purple world! This guide should assist you on updating your old Worlds with the new update: msft.it/6012k7xSQ ^TK
Please visit our bug report site to see if the problem has already been reported: msft.it/6011k7xdD. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6012k7xdE ^TK
Hey there, you'll need to contact our Support Team for this: msft.it/6019k4HkS. Please fill out this form with as much account information as you can recall, and we'll be happy to assist you with this as soon as we can! ^FF
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Hey there, can you try completely logging out of the store app and logging in again? This should force it to update. If you're still running into any issues, then please contact Support: msft.it/6015k4HXB for further assistance. ^FF
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Hi George, please check the bug site to see if this error code has already been reported: msft.it/6011k4Huh. You can upvote if the issue hasn't been resolved. If you've found a new bug, then visit our help site on how to submit a report! msft.it/6012k4HR6 ^FF
If you purchased the Windows version of Minecraft and haven't received it, then you'll need to reach out to Microsoft Support for further help: msft.it/6016k4HMk. If you purchased Java, then can you let us know your ticket number? I'll be happy to check on this for you! ^FF
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That's definitely no good! Please check out our help site for troubleshooting options: msft.it/6016k4HEp. If you're still unable to run the launcher, then please contact Support and one of our tech agents will get back to you as soon as they can: msft.it/6017k4HEV ^FF
If you're running into the SocketException error, please contact our Support Team at msft.it/6016k4GAw and our agents can assist you with troubleshooting this issue with you as soon as possible! ^FF
Hey there, it sounds like you might be experiencing a pending or failed purchase issue. Our Support team can look further into this for you though! Please fill out the form at msft.it/6012k4GFg and one of our agents will get back to you as soon as possible! ^FF
I'm sorry to hear that! If you've made a purchase in the game and didn't receive what you'd ordered, then please contact our Support at msft.it/6015k4Gs9 so we can investigate this further for you. ^FF
That's definitely unusual. Can you search our bug tracker to see if you can find this issue? If you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6012k9rkY ^NS
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Please visit our bug report site to see if the problem has already been reported: msft.it/6012k4GoA. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6013k4Go7 ^FF
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We can definitely look into that for you. Go ahead and contact us at msft.it/6010k4Gow, and our Tech team will see what they can do to help. ^NS
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I'm afraid our team doesn't moderate the feedback site, so this isn't something we're able to help out with directly. However, please check out the Posting Guidelines for more information about why posts may have been removed: msft.it/6015k4GWX ^NS