Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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That's no good! Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is. msft.it/6012k9rkY ^NS
I can imagine this issue being frustrating! You might be encountering a bug: msft.it/6010kFwOq. You can upvote if the issue hasn't been resolved, or if you think you've found a new bug, visit our help site for info on how to submit a report: msft.it/6011kFwOS ^FF
Hey there, our account recovery specialists can assist you with updating your account! Please fill out the following form: msft.it/6013kFwHJ and one of our agents will reach out to you as soon as possible. ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6010kFwEM. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6011kFwE3 ^FF
I know how frustrating this sort of issue can be. Try opening the Microsoft Store app searching for "Xbox" and make sure the Xbox app is updated, then reboot your PC. If you still run into this screen in the launcher, then please contact Support: msft.it/6014kFw8o ^FF
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That error message is definitely frustrating to deal with! Please contact our Support at msft.it/6011kFpHL and one of our tech specialists can look further into this for you. ^FF
Hey there, can you let us know what exactly happens when you try logging in with the Microsoft option on your launcher? Any screenshots you can provide will be helpful, but make sure to block out your profile details in order to keep your account info safe and secure! ^FF
Hi Roland, if you have any issues with launching the game after migrating your account, please use the Microsoft login option & check out this FAQ for more troubleshooting options: msft.it/6013kFTNL. ^FF
Hey Bryan, you can check out msft.it/6019kFTxW for any game status updates, but there generally won't be any maintenance notifications posted there in advance. If you're running into issues with connecting to your realm, check out our FAQs here: msft.it/6010kFTxo. ^FF
Hey there, sorry to hear those emails aren't arriving in your inbox! You'll need to reach out to Support for this issue: msft.it/6019kFTcf. One of our agents will be able to assist you with this as soon as possible. ^FF
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Hey there, if you're having any trouble launching the game after migrating your account, remember to use the Microsoft login option & check out this FAQ msft.it/6014kFTgj for more troubleshooting options. For more help, please contact Support: msft.it/6015kFTgd. ^FF
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Hi Miles, please visit our bug report site to see if this has already been reported: msft.it/6018kFTwi. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6019kFTwc ^FF
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Hi Larissa, you'll need to you contact our Support for this: msft.it/6011kFTTz. One of our account recovery agents will get back to you as soon as they can! ^FF
Please visit our bug report site to see if this problem has already been reported: msft.it/6015kFTGB. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6016kFTG8 ^FF
Hey there, the agent who handled your ticket does have the final say regarding recovering your account. While we're unable to change the outcome, you can certainly reach out to us in a new ticket if you're able to locate more info in order to verify your account. ^FF
Hi Tony, please make sure to reach out to the store where you purchased the game from if you received a damaged copy, and you may be able to receive a refund there. ^FF
That's certainly frustrating to deal with! This is an issue our teams are currently looking into; please contact Support at msft.it/6011kFreF so that our team can investigate this issue further for you. ^FF
If you've contacted our Support, we do apologize for any delay you've encountered. We try to respond to tickets as quickly as possible in the order they were received, and we appreciate your patience! ^FF
I'm sorry to hear this happened to your account! Please contact Minecraft Support: msft.it/6018kFrGm and one of our agents will be happy to look into this situation for you. ^FF