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Redmond, WA
Joined January 2013
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We'd be happy to help out with that. Please reply back to the Minecraft Expert, and request to be transferred to the Support team. If your ticket was closed, you can submit a new one here: msft.it/6019k0syx ^NS
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No worries! If you're a Realm owner, you have the ability to adjust different game rules in your Realm such as enabling coordinates. In chat, you can type "/gamerule showCoordinates true" (without the quotes) to enable coordinates in a bedrock realm. ^NS
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Thanks for letting me know! I checked out that bug report, and it looks like it's been closed as it's a technical issue and not a bug. I apologize for missing that earlier--go ahead and send us a message at msft.it/6018k0Sgi, and our Tech team will help out. ^NS
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Go ahead and contact us at msft.it/6018k0qC0, and our Tech team will be happy to look into that for you. ^NS
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Thanks for the extra clarification! This is something our Tech team can look into for you. Please send us a ticket at msft.it/6011k0qI1 and we'll send you over to them. ^NS
It seems like you may have gotten a bit unlucky with your world this time. Definitely keep searching, or try starting a new world for better luck. If you think the world generation needs some edits, please submit that as feedback here! msft.it/6013k0qV1 ^NS
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6010k0Uso! ^NS
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That's definitely a weird bug! Here's the link to the bug tracker: msft.it/6012k9rkY Please search for this bug, if you find a matching report, upvote so the dev team can see how widespread it is! ^NS
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As a first step, please double check that the game has been updated--sometimes the update needs to be downloaded manually from your device's app store. If you're still running into trouble, Please search our bug tracker for a matching report msft.it/6012k9rkY ^NS
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We can definitely look into that for you. Please send us a message at msft.it/6014k0UGC, and include your screenshot so the Tech team can investigate. ^NS
Unfortunately, the promotion to get a code for bedrock along with a Java Edition purchase ended on April 20th, 2020. As such, we will not be able to provide you with a code for Minecraft for Windows. You can read the full announcement here: msft.it/6018k0U8g ^NS
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Unfortunately Mojang Support doesn't have any access to the Jira site systems, so we're not able to help out directly. Please check out our FAQ on the Jira site for more account information: msft.it/6010k0oOO ^NS
As a first step, please check our FAQs for connection troubleshooting--msft.it/6015k0mlL for Java, or msft.it/6016k0ml0 for Bedrock. ^NS
This could be happening because of how the player permissions are set. Ask your friend to double check the Game Settings, and make sure you're set to a Member instead of a Visitor. ^NS
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There are a number of different reasons that payments can fail. Please check out msft.it/6015k0lRt for troubleshooting steps--I hope this resolves the issue! ^NS
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No worries, we would be happy to check that out for you. Please contact us at msft.it/6014k0lKm so we can assist. ^NS
We can certainly look into that for you. Please reach out at msft.it/6016k0l1o so we can assist. ^NS
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6016k0Yv6! If you're not having any luck, please contact us at msft.it/6017k0YvB so we can assist. ^NS
I'm sorry to hear you're dealing with that. Please reach out to us at msft.it/6019k0YqF, and we'll see what we can do to help. ^NS
That definitely seems like a bug. Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6012k9rkY ^NS
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