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Redmond, WA
Joined January 2013
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If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6015k0Y5L! ^NS
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6018k0Yew! If you're still having trouble, contact us at msft.it/6019k0Yeb. ^NS
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6011k0YZW! ^NS
I'm afraid I don't quite understand your question. Can you describe your issue in a bit more detail so we can help out? ^NS
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If you're having trouble installing the Windows bedrock edition, I would recommend checking out this article: msft.it/6018k0YuE I hope this helps get the game installed! ^NS
We apologize for the inconvenience, but this is currently a known issue. Please contact us at msft.it/6010k0cI8, and our Tech team will help out with the next steps. ^NS
While we can't offer a new copy, we can definitely help recover your old account! Please contact us at msft.it/6016k0cQu with your account details, and we'll be happy to look into that for you. ^NS
Our Tech team will be happy to look into that for you. If you received an auto response, make sure to reply to that email so that we can help out personally. If you have already replied, just hold tight; we'll get back to you just as soon as we can! ^NS
That's totally understandable. I'd recommend submitting that as feedback here msft.it/6010k0c5e, so that the devs can take a look. ^NS
That definitely would be a cool addition. Go ahead and submit that here so that the devs can check out your suggestion: msft.it/6019k0cXt ^NS
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That's a great idea! Go ahead and submit that here so that the devs can check out your suggestion: msft.it/6018k0cRY ^NS
We definitely recommend trying some troubleshooting first! Check out this article for some suggestions:
msft.it/6012k0c6O ^NS
That doesn't sound fun, I'm sorry to hear it. As a first step, please check our FAQs for connection troubleshooting--msft.it/6011k0ilX (Java), or msft.it/6012k0ilk (Bedrock.) ^NS
No worries, we would be happy to help. Please reach out to us at msft.it/6012k0ij8! Make sure the "Your Email Address" field has your current address. You can enter your old address in the "Java Account Email" field. ^NS
Great question! We have an article that answers a bunch of questions about the new launcher, you can check that out here: msft.it/6012k0ipm ^NS
As a first step, please check our FAQs for connection troubleshooting--msft.it/6018k0iO4 for Java, or msft.it/6019k0iOf for Bedrock. ^NS
I definitely understand how frustrating that could be. Unfortunately Support is separate from the development team, so we don't have information about updates or fixes. The bug report is the best place to get updates. This issue should be at msft.it/6012k09qa ! ^NS
Just to be thorough, I would recommend waiting a day and trying again later. If you still see the same error, please let us know at msft.it/6019k09kU so we can look into that for you. ^NS
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We can definitely look into this and see if it's something we can help with. Go ahead and contact us at msft.it/6018k09uw, and we'll see what we can do. ^NS
We'd be happy to look into that for you. Please contact us at msft.it/6016k09yK, and our Tech team will see what steps to try next. ^NS