Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Hey there Megan, one of our Realms specialists can assist you with this issue! Please fill out our form at msft.it/6017kLmrT and make sure to include your receipt or order confirmation, and one of our agents will assist you with your realm as soon as they can. ^FF
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It sounds like you've replied to the autoresponse, which is good to hear! We'll get back to you as soon as we can and help out personally. ^NS
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If you haven't already, please send us a message at msft.it/6013kLk4P as well so we can help out. ^NS
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Unfortunately Support doesn't have specific numbers for things like rarity. Keep searching though, and I wish you luck! ^NS
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Thanks for sending that over, I definitely understand how frustrating that can be. It sounds like you've already submitted a ticket, so please hold tight and we'll get back to you as soon as we can! ^NS
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Sure thing, we'd be happy to check that out. Please message us at msft.it/6017kLzqW with your account information so we can help! ^NS
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that should fix the issue as soon as possible. In the meantime, please contact us at msft.it/6010kLzme so we can offer some troubleshooting steps! ^NS
Go ahead and send us a message at msft.it/6018kLzes, and our Marketplace team will be happy to take a look. ^NS
Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! Otherwise, you can create a new report. msft.it/6012k9rkY ^NS
Could you describe what happens when the game crashes? Please also let us know if you're playing on Java or Bedrock. ^NS
If you create an account on the bug site, you can click "Vote for this issue" near the upper right of a report. This is how the development team keeps track of bugs, so definitely take a look for your issue when you get a chance! msft.it/6017kLzpX ^NS
It sounds like you were planning on checking this later, but if you find a matching report on our bug tracker, upvote so the dev team can see how widespread it is! Otherwise, you can create a new report. msft.it/6012k9rkY ^NS
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We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account.
For further assistance, please send us an email at msft.it/6017kLKIf and we will assist. ^NS
I'm afraid I don't quite understand your question. Can you explain in a bit more detail so we can help out? ^NS
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No worries, we can definitely look into that for you. Please send us a message at msft.it/6017kLK95 so we can investigate. ^NS
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We can definitely look into that for you. Can you reply with the ticket number so we can check the status? ^NS
We would be happy to help out! Please contact us at msft.it/6017kLKXV so we can safely assist with your account. ^NS
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I'm sorry to hear that error is still coming up. The bug site is the best place to report that, so definitely upvote that report so the team can see how widespread it is. If you have new information to add, please do add a comment! ^NS
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We can definitely check that out for you. Please message us at msft.it/6015kLJ4l and we'll be happy to help! ^NS