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Redmond, WA
Joined January 2013
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There are a few different reasons this could be happening. We need to look into this further to figure things out, so please send us a message at msft.it/6014kLGHY and we'll be happy to help. ^NS
Unfortunately we're not able to offer support for mods or datapacks; simply because they're created by a third party, so we don't have enough information about how they work. I would recommend reaching out to the creators of that datapack to see if they can help out. ^NS
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As a first step, please check our FAQs for connection troubleshooting--msft.it/6014kL1bo for Java, or msft.it/6015kL1bU for Bedrock. ^NS
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6014kLE7I! ^NS
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That definitely makes sense, I think that's a great idea! I'd recommend submitting that idea at msft.it/6014kLENA so the team can check it out. ^NS
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Just to check, have you migrated your account yet? The new launcher requires a Microsoft login, so you'll need to migrate before you can log in there. If you have migrated, double check that you're logged in with the same Microsoft account that you migrated to. ^NS
No worries, please send us a message at msft.it/6019kLEKF and our Tech team will be happy to look into this for you. ^NS
We can definitely look into that for you! Please send us a message at msft.it/6019kLEBh and we'll be happy to help. ^NS
Sadly I don't believe there is a different fix for this. We always suggest creating backups in these cases. ^NS
I'm sorry to hear you're seeing that error, I can imagine that must be frustrating. Please send us a message at msft.it/6013kLBsh so our Tech team can help out. ^NS
Sorry to hear you're still running into this issue. Go ahead and send us a message at msft.it/6012kLBeA so we can take a closer look! ^NS
I can understand where you're coming from. Unfortunately Support can't make any changes, but I would encourage you to submit this as feedback here: msft.it/6018kLBwg ^NS
In the meantime, if you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6016kLB1g! ^NS
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If you've gotten an automatic reply, make sure to reply directly to that email so we can help out personally. We'll reply back to you just as soon as we can! ^NS
Version 1.18 should be out for both Java and Bedrock. If you're not seeing it, you may need to update the game manually. If you need further steps for that, let us know what device you're using and we'll point you in the right direction. ^NS
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Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! Otherwise, you can create a new report. msft.it/6012k9rkY ^NS
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Unfortunately you can only log in with the Microsoft account that was first linked to your PSN account. I would recommend contacting Microsoft Support to try recovering it msft.it/6015kIhTh ^NS
That's a shame, I'm sorry to hear you're still seeing that bug! Definitely check out the original bug report again--it looks like it may have been reopened recently. msft.it/6011kICsL ^NS
That's a great point! If you did want to disable the Narrator completely, you can do that in Java Edition by going to Settings > Accessibility Settings. In Bedrock Edition, the settings should be listed as "Text to Speech" in the Accessibility menu. ^NS
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