Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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I'm sorry to hear you're still running into this issue. Go ahead and reach out to us at msft.it/6013kIoTS, and we'll see what we can do to help. ^NS
If this is a world you had before 1.18, you'll need to explore new chunks in order to get new world generation. If this is a new world, you might just be unlucky so far. Keep exploring and I'm sure you'll find some cool mountains! ^NS
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Mojang does not store any information regarding individual worlds, meaning that those files only exist locally on your computer or device. Unfortunately, this means we are unable to recover lost Minecraft worlds or skins. I'm sorry we're not able to help out with this. ^NS
We can look into that for you! Please submit a ticket at msft.it/6019kIW1V so we can help. ^NS
Ray tracing is currently available on Minecraft for Windows. Unfortunately we don't have any news to share regarding other platforms. Check out our FAQ for more info on ray tracing in general! msft.it/6015kIW83 ^NS
Could you describe some of the issues you're having? We'll be happy to look into that and see if there's something we can do to help. ^NS
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If you purchased Java Edition, we would be happy to look into a refund for you. Please contact us at msft.it/6018kIlUG and include your transaction ID! ^NS
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If you have security questions, you can change your email at msft.it/6016kIl9o. If you don't remember your security questions or don't have them, please send us an email at msft.it/6017kIl9U so we can assist! ^NS
Go ahead and send us a message at msft.it/6011kIljt, and we'd be more than happy to look into that for you. ^NS
If you purchased the game within the last year, make sure to select "Microsoft Login" in the launcher. If you're still running into trouble, feel free to contact us at msft.it/6017kIlk7 so we can investigate. ^NS
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6014kIlH6! ^NS
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Please send us a message at msft.it/6013kIYA5, and we'd be happy to look into that for you! ^NS
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We can definitely look into that for you! Please send us a message at msft.it/6018kIYIM so our Realms team can help. (If your friends are having the same issue, they'll each need to send in their own ticket--we're only able to help with one account per ticket.) ^NS
It looks like some of your tweets were deleted, so unfortunately I can't see all the details. However, it looks like this is something we should investigate further. Can you send us a message at msft.it/6012kIYj6? We'll be happy to help. ^NS
As a first step, please check our FAQs for connection troubleshooting--msft.it/6013kIYMX for Java, or msft.it/6016kIYMw for Bedrock. ^NS
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Oh no, that's no good! Can you look for a similar bug on msft.it/6010kIYDy? If you find one that matches, be sure to upvote and add any new information that might be helpful. ^NS
We always try to get back to players as quickly as possible! If you haven't received a response yet, can you send us your ticket number? We'd be happy to check on the status for you. ^NS
No worries, please send us a message at msft.it/6011kIccJ and we'll be happy to look into that for you. ^NS
We'd be happy to check on that for you. Please send us a message at msft.it/6012kIcg4 so we can help out. ^NS