Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Unfortunately we aren't able to send you a DM, but we're more than happy to help! Please send us a message at msft.it/6015kIXt5. Make sure the "Your Email Address" field has your current address. You can enter your old address in the "Java Account Email" field. ^NS
Oh no, I'm sorry to hear that! Please send us a message at msft.it/6017kIX3R, and we'll see if there's anything we can do to help. ^NS
Great question! We have an article that goes into detail about updating your world. Check that out here! msft.it/6017kIns7 Let us know if you have additional questions. ^NS
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We can definitely look into that for you. Please send us a message at msft.it/6015kInZc with your account information, and we'll be happy to help! ^NS
I'm so sorry to hear about that. Please send us a message at msft.it/6011kInrP with this screenshot, and our Tech team can see what to try next. ^NS
It sounds like you might be having some issues with your connection. Check out our FAQ here for some troubleshooting steps! msft.it/6012kIpsg ^NS
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Unfortunately I cannot speak on the specifics of futures updates but the most up to date info can be found here. msft.it/6011kx1fX. ^NQ
I found an article that may be helpful for you to troubleshoot your connection issues. msft.it/6016kx1VI If you are still running into problems please let us know! ^NQ
We can definitely help you try and change your name, go ahead and reach out to us at msft.it/6013kx1Gl. ^NQ
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Hey there, can you confirm if you are trying to connect with the Java edition or Bedrock edition? ^NQ
Storage issues is a common issue a lot of players have been running into, please reach out to us over at msft.it/6014kxE50 for additional help ^NQ
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Additionally if you feel like you have ran into a bug you can also check out the bug tracker for additional solutions. msft.it/6019kxEwv. ^NQ
We can definitely help you find the purchase can you go ahead and reach out to us? msft.it/6015kxEu3 ^NQ
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Is it currently telling you Demo mode only when you attempt to login with Java? Please visit msft.it/6013ka4Ec for help. ^NQ
Sounds like your game loaded to a previous state. Have you received any error messages while playing? Please check out our Realms connection issues msft.it/6010kaNvK ^NQ
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I know losing progress can be frustrating are you by chance running into any error messages? Please check out our connection troubleshooting to see if anything is useful. msft.it/6019kaNmb ^NQ
Hey there, please reach out to our team and will look into the issue preventing you from installing further. Please send us an email at msft.it/6017kaIHl msft.it/6017kaIHl ^NQ
It may be very likely that you are using the wrong launcher to log in. Please refer to our help site for post migration log in issues. msft.it/6016kaxfp ^NQ