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Redmond, WA
Joined January 2013
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In that case, I am just going to have you submit a ticket up to our support team to review what's going on: msft.it/6011kvbsv If you have issues with this as well let me know. ^TK
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Let's get you over to our tech team to check this out if you're still having issues! Make sure to include this screenshot and let them know what steps you have already tried. msft.it/6018kvbU6 ^TK
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Not to worry, I can help! Are you making sure that you're logging in through Microsoft Now that you have migrated? If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6017kvb91! ^TK
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Not to worry, if you have all the correct information we should be able to help you recover your account. Submit a ticket upward with your username and the transaction ID for recovery: msft.it/6016kvbbw ^TK
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Sorry about that! Can you tell me if you have tried opening this link in another browser or on your PC? ^TK
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That's strange! Can you show me the error that you're getting when trying to play a single player? ^TK
If it doesn't feel free to reach back out to us and we'll direct you to our tech team to look into what's going on! ^TK
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Sounds like you already went through the Bedrock Consent settings, so you will need to reach out to Xbox Support to look into what's going on: msft.it/6019kvwkx or msft.it/6010kvwkI. ^TK
If you provide those ticket numbers I can take a look to see if they made it into the queue and what's going on! ^TK
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Storage limits keeping you from creating/converting worlds? We suggest you remove as many saved templates as possible then retrying. If it still doesn’t work, let us know: msft.it/6013kvwMb ^TK
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Hey there! Looking into your ticket, it is still currently being investigated at this time. As it is tied to an account issue, they can take a little longer. Thanks for the patience. ^TK
Something is causing it to crash! In this case, I would reach out to Xbox Support to see if they have any ideas why this is happening first and if that doesn't help you can bug report it: visit msft.it/6012kvZK2 or msft.it/6013kvZKN. ^TK
No worries, we can assist with you changing your account back! Please submit a ticket to our account recovery team with your username and transaction ID: msft.it/6017kvZ1J ^TK
If you submit a ticket to our account recovery team we can look into assisting you with regaining access to your account: msft.it/6012kvkx6 Please make sure when submitting the ticket to provide your username and Transaction ID ^TK
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Please visit our bug report site to see if the problem has already been reported: msft.it/6018kvpTg. You can watch and upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here: msft.it/6019kvpT9 ^TK
Glad to hear you got the issue resolved! Should you run into any other issues you know where to find us :) Happy mining! ^TK
Thanks for bringing up this concern! It seems at this time it is an issue being tracked so upvote this bug report and leave any information you don't see for devs to see: msft.it/6014kvTcK ^TK
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Sorry to hear your worlds and files appear to be missing. Please reach out to our team over at msft.it/6010kvTiA be sure to provide them with as much information as possible. ^NQ
Hey there, are you receiving any error messages when you are trying to sign in? Unfortunately it is hard to tell what is going on with limited information. Please reach our team over at msft.it/6019kvTpP ^NQ