Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Hey there, sorry to see that error message has been popping up! This is something our technical team will need to look further into for you. Please fill out our form here msft.it/6015koUk5 and one of our agents will get back to you as soon as possible! ^FF
Sorry to hear you're encountering this issue with the game! For technical support, please visit our Help site msft.it/6013koUTW for troubleshooting options. If you still need assistance, then please contact our Support Team here: msft.it/6014koUTo ^FF
Hey there, sorry to hear there's been an issue with receiving our emails! This is something our Support Team will need to investigate further. Please fill the form out here msft.it/6015koUub and one of our agents will get back to you as soon as possible. ^FF
Hey there! While we're unable to send any DMs we can assist you here, or, you can contact our Support Team for more thorough account-related support: msft.it/6014koUz4 ^FF
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I'd love to see hamsters in Minecraft too! Please make sure to submit your suggestion here msft.it/6013kolvx so that the team can take a look. ^FF
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Hey there, sorry to hear there's been some trouble with accessing realms! Can you let us know what error messages you've been seeing, if any? I'd also recommend checking our FAQs for more troubleshooting options: msft.it/6016koltY ^FF
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Hey there, sorry for any delay you've experienced with your support request! We do respond to these as quickly as we can based on the time we received your initial request. Can you let me know what your support ticket number is so that I can check on it for you? ^FF
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Emerald armor & tools sounds like a cool idea! Please submit your feedback about this here msft.it/6017kolcl so our team can take a look at your suggestion. ^FF
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I'm sorry you're running into this error message when trying to play your world! Please check out our FAQs for possible solutions: msft.it/6012kol5p. If you still require any assistance, then please contact Support at msft.it/6013kol5V for further troubleshooting. ^FF
Hey Pedro! All Legacy account users should now be eligible to migrate their accounts. If you received a response back, then can you please send us your support ticket number so that I can look into this further for you? ^FF
Hey Donzel, great idea! I'd also love to see raccoons in Minecraft. Make sure to submit your suggestion here: msft.it/6018koetY so our team can take a look! ^FF
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Can you provide your ticket number for your support request? I'll be sure to check and see if it's been assigned to an agent or not. Please let me know! ^FF
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Hi there, sorry to hear there's been some trouble using the Marketplace and multiplayer services! Can you let us know what error message(s) you're seeing? Feel free to attach a photo or screenshot in your reply while blocking out any account info for your safety. ^FF
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Did you receive a ticket number? If so, please let me know what that ticket number is so I can take a further look into this for you! ^FF
You'll receive an email from the Agent assigned to your ticket. You'll also need to make sure to use an email address in the Contact Us form that you currently have access to, otherwise, our reply won't make it to your inbox. ^FF
Sorry to hear you've run into some trouble with the new launcher! If you're still having any issues, please take a look at our FAQ here: msft.it/6016koXlm. If you need further assistance, then please let us know! ^FF
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Thanks for letting us know. In that case, please fill out the form to contact our Support Team here: msft.it/6015koXV7 in order to keep your info secure, and one of our agents will assist you with updating your account email as soon as possible! ^FF
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Hey there, our Support Team can assist you with changing your email if you're unable to do so. Please send us an email at msft.it/6018koX1E and we will assist you with this, and make sure to include your Transaction ID if you have it! ^FF
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Hey there, we're happy to look further into this for you! To keep your information secure, please complete our request form at msft.it/6014konFA so we can quickly and safely assist with your question. ^FF