Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,605
- Likes 43
Sorry to hear about that! Please send us a message at msft.it/6015kWsZt so we can take a closer look. If you don't have a transaction ID, just fill out the form with any information you do have about your account. ^NS
1
Sorry to hear about that! Please first check our Help page on this: msft.it/6018kWsPa We can't see on our end why a charge is failing, so this is the best place to start. ^NS
I'm sorry to hear you're having trouble connecting to Realms. Go ahead and check out our Help site in case you can find your solution there: msft.it/6019kWd4v If not though, please reach out to us at msft.it/6010kWd4a so our Tech team can help out. ^NS
Sorry to hear about that! Go ahead and check out our Help site in case you can find your solution there: msft.it/6019kWd4v If not though, please reach out to us at msft.it/6010kWd4a so our Tech team can help out. ^NS
Amethyst and axolotls are in Bedrock edition as of version 1.17.0! You can see all the details on the changelog here: msft.it/6011kWq5f ^NS
1
1
I'm really sorry to hear you're running into this issue. As a first step, check out our Help site in case you can find your solution there: msft.it/6019kWd4v If not though, please reach out to us at msft.it/6010kWd4a so our Tech team can help out. ^NS
1
No worries, just fill out the form to the best of your ability. Make sure the email in the "Your Email Address" field is one you have access to. You can enter your old email under "Java Account Email." ^NS
Thanks for letting us know about this; this is an issue our teams are currently investigating. In the meantime, double check that your game is up to date. You can also contact us at msft.it/6017kWUcT for some additional troubleshooting steps. ^NS
That sounds like an error our Tech team can help with! Please send us a ticket at msft.it/6012kWU1s so they can help out. Make sure to mention the error name. ^NS
I'm sorry to hear you're not getting those emails. Can you send us a message at msft.it/6012kWo76 ? We'll be happy to look into that and see what the issue is. ^NS
1
I checked in with our Marketplace team about this, and unfortunately it looks like this is no longer available. I'm sorry you missed out on this one, but I hope some new skins come your way that you really enjoy! ^NS
1
I'm sorry to hear about that. Go ahead and check out our Help site in case you can find your solution there: msft.it/6019kWd4v If not though, please reach out to us at msft.it/6010kWd4a so our Tech team can help out. ^NS
1
Oh no, I'm sorry that happened! Please search our bug tracker, and if you find the right error, upvote so the dev team can see how widespread it is! msft.it/6012k9rkY ^NS
We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account.
If you've submitted a ticket, we'll be happy to get back to you just as soon as we can. ^NS
You should be able to find all the download options on our page here: msft.it/6016kW9jO ^NS
No worries, go ahead and send us a message at msft.it/6019kW54T so we can answer your questions. ^NS
There are definitely ways to work around that! Go ahead and send us an email at msft.it/6012kWels, and include all the information you have for the account. ^NS
No worries! We will need to verify you in order to recover an account, but we have other ways to verify without a transaction ID. Please send us a message at msft.it/6019kWejd, and just fill out all the information you can. ^NS
8
I'm really sorry to hear about that. Please search our bug tracker, and if you find the right error, upvote so the dev team can see how widespread it is! msft.it/6012k9rkY ^NS
1
1
Go ahead and check out our Help site in case you can find your solution there: msft.it/6019kWd4v If not though, please reach out to us at msft.it/6010kWd4a so our Tech team can help out. ^NS