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Redmond, WA
Joined January 2013
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Hey there, we're happy to hear that you've enjoyed the console edition minigames so much! If you'd like to submit a suggestion on adding this feature to other Bedrock editions of Minecraft, please visit msft.it/6016konjp and submit your feedback there! ^FF
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Hey there, sorry to hear those password reset emails aren't arriving in your inbox as they should! To keep your info secure, please send us an email at msft.it/6010koVI2 and we will look into this issue for you. ^FF
Hi Tobias, sorry to hear there's been some issues with accessing your realm! I can see that a support agent did respond to you, but it looks like we didn't hear back. If you're still running into any errors or issues, please include screenshots of these in your next reply! ^FF
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Sorry to hear you're running into this error message! This might be due to not having parental content added to your account. Please take a look at our FAQ here: msft.it/6013kopjN. If you still need further help, then please let us know! ^FF
Hey there, sorry to hear this happened! Please take a look at our Marketplace help article: msft.it/6011koTeD. If you still need assistance, then please reach out to our Support Team here: msft.it/6012koTeE ^FF
Hey there! If you're having trouble launching the game post-migration, use the Microsoft login option & check out our FAQ: msft.it/6012koTOw for further troubleshooting. If you're still unable to log in, please contact our Support Team: msft.it/6013koTOb ^FF
Hey there, sorry to hear you've encountered an issue in Dungeons! For technical help with Minecraft Dungeons, take a look at our FAQs: msft.it/6014korak. If you still require assistance, then please contact our Support Team: msft.it/6015korac ^FF
Hey there, sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received, and we appreciate your patience. ^FF
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Please visit our bug report site to see if the problem has already been reported: msft.it/6017korT1. You can watch and upvote if the issue hasn't been resolved. If you found a new bug, visit our help site here on how to submit a report! msft.it/6018korTG ^FF
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received, and we appreciate your patience. ^FF
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Unfortunately that's a third party launcher. Since it wasn't made by us, we aren't able to offer support or troubleshoot. I'd recommend reaching out to the makers of the launcher if you have questions about it specifically. ^NS
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We can definitely look into that for you. Go ahead and contact us at msft.it/6011kWh3f so we can help! ^NS
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Unfortunately we don't have access to that information. All our information about updates will be posted here: msft.it/6015kWhHX so I'd recommend keeping an eye on this page! ^NS
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Please search our bug tracker, and if you find the right error, upvote so the dev team can see how widespread it is! msft.it/6012k9rkY ^NS
I'm afraid I don't quite understand your question. Could you explain your issue in a bit more detail? ^NS
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Sorry to hear you're still running into trouble. Unfortunately we can't DM you, but if you submit a ticket at msft.it/6019kW7NT we would be more than happy to help. ^NS
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In that case, please contact us at msft.it/6018kWIno with your account details so we can look into that for you. ^NS
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If you've submitted a ticket, we'll reply back to you as soon as we can. In the meantime though, we have a helpful article about Legacy migration here! msft.it/6013kWITB ^NS
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Go ahead and send us an email at msft.it/6014kWIKo with your account details, and we'll help out. Make sure to enter your current email under "Your Email Address"! You can enter your parent's old email under "Java Account Email". ^NS
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I'm sorry to hear that email isn't arriving! Please contact us from msft.it/6011kWx7F with your account details, and we can look into that for you. ^NS
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