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Redmond, WA
Joined January 2013
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Turn off Multiplayer in the Level settings prior to loading any account that is not PlayStation® Plus-enabled and before attempting to join in split-screen play. This should resove your issue! ^NS
I'm sorry you're getting that error. Go ahead and send these screenshots to us at msft.it/6017kijcV! We'll get you sent over to our tech team who can help you troubleshoot. ^NS
Please search our bug tracker, and if you find the right error, upvote so the dev team can see how widespread it is! msft.it/6012k9rkY ^NS
Sorry to hear about that! Can you send us the link that's broken? I want to make sure we send that to the team to fix. In the meantime, you can also email us at msft.it/6014kijXM, and we'll be happy to help with your account. ^NS
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If you have security questions on your account, you can update your email by visiting msft.it/6018kijMa. If you forgot your security questions or don't have any though, please send us an email at msft.it/6019kijMx and we will assist. ^NS
That's great to hear! If you do end up having this issue again, please feel free to write in to us at msft.it/6016kijHQ so we can help out. ^NS
That's definitely strange, those settings should let you chat normally. Can you write to us at msft.it/6012kibfQ? Include these screenshots so we know you've checked those settings already. ^NS
That must be frustrating, I'm sorry to hear that. This can sometimes happen if the payment has failed--bank records may put a temporary hold on the funds, even if our system didn't process it. Check out our FAQ for more details msft.it/6018kibWm ^NS
Sorry to hear you're having this issue! Please send us an email at msft.it/6017kibec, and include your transaction ID to help us pin down the issue. ^NS
There can only be one copy of Java Edition per Microsoft account, so there are a couple different reasons this could be happening. Go ahead and reach out to us at msft.it/6011kibpW so we can take a closer look. ^NS
I'd recommend sending us a message at msft.it/6010kibOe. We can send you over to our tech team so they can help troubleshoot this with you! ^NS
Sorry to hear about that! Please send us a message at msft.it/6017kibKc, and we'll be happy to look into that for you. ^NS
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I'm sorry to hear you haven't been able to pick the username you wanted. Since the system is fully automated, unfortunately we're not able to assist with this. You can check our FAQ here for more information: msft.it/6016kibHo ^NS
I absolutely agree, I wish Bedrock had subtitles too! This would be a great suggestion for the team-- if you'd like, you can submit this as feedback at this link here: msft.it/6012kiw0o ^NS
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I'm sorry to hear you're getting this error. Can you please send us an email at msft.it/6010kiwss? Make sure to include this screenshot so we know what error you're dealing with. ^NS
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Now that you've migrated, you won't be able to use the Mojang "reset password" option. Try clicking "Forgot password" from the Microsoft login screen, or see this article for instructions: msft.it/6013kiwqU ^NS
Sorry to hear about that! This usually happens if you're logged in to the wrong account. Please try logging in with a different Microsoft account. If you're still not having any luck, contact us at msft.it/6013kiwY9 so we can help. ^NS
Split screen should be available on Switch--check out this FAQ for details: msft.it/6014kiw5i ^NS
Unfortunately, Legacy accounts currently can't join Realms. Soon we'll be able to migrate Legacy accounts to Microsoft though, and at that point you can join Realms! Keep an eye on our FAQ, we'll update this once Legacy migration is available. msft.it/6017kiwk5 ^NS