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Redmond, WA
Joined January 2013
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Please search our bug tracker, and if you find the right error, upvote so the dev team can see how widespread it is! msft.it/6012k9rkY ^NS
I'm sorry to hear about that Realm issue. Go ahead and send us an email at msft.it/6015kiw3V, and our Realms team will be happy to help. ^NS
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Sorry to hear about that! Please send us a ticket at msft.it/6019kiwKh, and our Realms team will help out from there. ^NS
Please search our bug tracker, and if you find the right error, upvote so the dev team can see how widespread it is! msft.it/6012k9rkY ^NS
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Thanks for sending that over! From this screen, click the "x" next to "Migrate." That will remove the Mojang account (which you won't need anymore), and take you to the main login screen. You can select "Microsoft Login" from there! ^NS
Sorry for any delay! We reply to our tickets in the order they were received, and wait times can vary depending on how many tickets we receive in a day. If you just got an auto-response, make sure to reply to that email so we can help. ^NS
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We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account.
For further assistance, please send us an email at msft.it/6010k9ris and we will assist. ^NS
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Sorry to hear about that! I would recommend sending in an email at msft.it/6017k9reW. This will go to our Marketplace team, and they can help you sort that out. ^NS
Please search our bug tracker, and if you find the right error, upvote so the dev team can see how widespread it is! msft.it/6014k9rZw ^NS
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Please search our bug tracker, and if you find the right error, upvote so the dev team can see how widespread it is! msft.it/6012k9rkY ^NS
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I'm sorry to hear you're seeing an error like this. Please do search our bug tracker for similar reports--if you find the right one, upvote so the dev team can see how widespread it is! msft.it/6014k9rre ^NS
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Since you use a Microsoft account to log in to Minecraft, you'll need to update the email on the Microsoft account itself. They've got a useful article here with more information! msft.it/6011k9r8d ^NS
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That definitely sounds like an error, so I'd recommend checking out our bug tracker. Does this seem like the same error? msft.it/6011k9R4N If so, please do upvote and add any new information that might be helpful. ^NS
I'm really sorry to hear about that, I imagine that would be really disappointing. Please send us an email at msft.it/6018k9uAn, so our tech team can see if there's anything we can do to help. ^NS
Sorry to hear about that! Please send us an email at msft.it/6018k9uvO, and we can investigate. Make sure to include your transaction ID! ^NS
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Unfortunately Support is separate from the development team, so we don't get information about updates like this. All available info on game updates can be found at msft.it/6019k9uUb ^NS
This can sometimes happen if you're logged in to the wrong account on the launcher. Double check that you're logged in to the same Microsoft account you used for the migration or purchase. If you are, then please send us a message here msft.it/6014k9uTQ so we can help. ^NS
I'm sorry to hear about this! Please send us a message at msft.it/6016k9uK4, and we'll investigate further. ^NS