Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please send us an email at msft.it/6010kul0a and we will assist. Remember to attach your account name / Gamertag.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
For help with purchasing issues, please visit msft.it/6011kulIS
For help with realms connection issues on Minecraft PC/Java Edition, please visit msft.it/6019kulvb Please send us an email at msft.it/6017kulvc and we will assist. Remember to attach your account name / Gamertag.
For information and help with the Marketplace, please see our article at msft.it/6012kulsQ
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6017kulsz!
If you don't have your transaction ID, please fill out the email form to the best of your ability so we can help out!
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6010kulUo!
Please visit our bug report site to see if the problem has already been reported: msft.it/6016kulWC. You can watch and upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6017kulWh
Please send us an email at msft.it/6013kulmd and we will assist. Remember to attach your account name / Gamertag.
To keep your information secure, please complete our request form at msft.it/6013kulif so we can quickly and safely assist with your question!
All migration updates will be posted at our migration FAQ here: msft.it/6015kuliW
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Please send us an email at msft.it/6012kulwq and we will assist. Remember to attach your Transaction ID and account name / Gamertag.
For help with purchasing issues, please visit msft.it/6010kulZq. If you need further assistance, please send us an email at msft.it/6011kulZS and we will assist. Remember to attach your Transaction ID and account name / Gamertag.
Please send us an email at msft.it/6016kulXg and we will assist. Remember to attach your account name / Gamertag.
Please visit our bug report site to see if the problem has already been reported: msft.it/6013kuln5. You can watch and upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6014kulng
For technical help, please visit our Help site msft.it/6011kulpD
To keep your information secure, please complete our request form at msft.it/6010kulOk so we can quickly and safely assist with your question!
To keep your information secure, please complete our request form at msft.it/6010kul3Y so we can quickly and safely assist with your question!
Please send us an email at msft.it/6010kulJO and we will assist. Remember to attach your account name / Gamertag.