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Redmond, WA
Joined January 2013
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If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6018kEkZm!
For technical help, please visit our Help site msft.it/6016kEpIg
For help with realms connection issues on Minecraft PC/Java Edition, please visit msft.it/6012kEpvs
To keep your information secure, please complete our request form at msft.it/6013kEpsz so we can quickly and safely assist with your question!
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If you'd like to submit a suggestion, please visit msft.it/6015kEpo5
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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To keep your information secure, please complete our request form at msft.it/6012kEpiC so we can quickly and safely assist with your question!
If you'd like to submit a suggestion, please visit msft.it/6015kEpgR
1
To keep your information secure, please complete our request form at msft.it/6015kEpeU so we can quickly and safely assist with your question!
We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution!
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Please send us an email at msft.it/6015kEHZ9 and we will assist. Remember to attach your Transaction ID and account name / Gamertag.
1
For technical help, please visit our Help site msft.it/6010kEHuY
You will need to migrate each Mojang account to a separate Microsoft account. We've built a new account switching functionality into the Minecraft Launcher to make it easy to manage multiple accounts. For other migration questions, please visit our FAQ: msft.it/6014kEHMr
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Please send us an email at msft.it/6011kEGlW and we will assist. Remember to attach your Transaction ID and account name / Gamertag.
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Please visit our bug report site to see if the problem has already been reported: msft.it/6016kEGgk. You can watch and upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6017kEGgZ
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6011kEGVU!
1
Please send us an email at msft.it/6016kE146 and we will assist. Remember to attach your Transaction ID and account name / Gamertag.
Hey there, we’re sorry you’re having trouble with changing your user name. You can change it by logging in to your account at msft.it/6018kE10C. If you are still having problems, please let us know.
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Please visit our bug report site to see if the problem has already been reported: msft.it/6019kE1v5. You can watch and upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6010kE1vg
For help with purchasing issues, please visit msft.it/6016kE1Su