Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If you have security questions, you can change your email at msft.it/6013wqenJ. If you don't remember your security questions or don't have them, please send us an email at msft.it/6014wqenK so we can assist! ^NS
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Do you log in with your username? If so, this means you have a Legacy account. We can try to update the email on our end if you contact us at msft.it/6015wqeRV ! ^NS
Go ahead and contact us at msft.it/6018wqePj so we can help out! ^NS
As a first step, please check our FAQs for connection troubleshooting-- msft.it/6010wqdAy for Java, or msft.it/6011wqdAJ for Bedrock. ^NS
As a first step, please check our FAQs for connection troubleshooting msft.it/6011wqd49 ^NS
Sorry to hear those password resets aren't arriving! First, try requesting them from a different browser and checking your junk/spam folder. Also, make sure your email is not blocking or filtering emails from noreply@mojang.com. ^NS
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Thanks for writing in about our Summer 2022 promotion. We're excited about it too, but until the offer is live in the summer, we can't comment further on upcoming events. Check out our FAQ for more info: msft.it/6016wqdYa ^NS
As a first step, please check our FAQs for connection troubleshooting-- msft.it/6014wqd1j for Java, or msft.it/6015wqd1d for Bedrock. ^NS
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If it's a Mojang account (you sign in with your email), you can change your email at msft.it/6015wqdDD. If that doesn't work or if it's a Legacy account (you sign in with your username), please send us an email at msft.it/6016wqdDE so we can assist! ^NS
That's definitely strange. Can you take a screenshot of the error you're seeing? Be sure to remove any personal info like your email or username. ^NS
Hey again, you can provide us with your suggestions over at msft.it/6017wUhrP ^NQ
Hey again, you may find more success trying another browser or trying in incognito mode. Let us know if that helps! ^NQ
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Hey there, are you currently running into any error messages? You may potentially afind some help over at ://help.minecraft.net/hc/en-us/articles/360055710592-Minecraft-Realms-and-Multiplayer-Troubleshooting ^NQ
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Hello there, what is the current issue you are running into? If you are having account sign in issues you can contact us over at msft.it/6016woZXu ^NQ
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Feel free to share your suggestions and feedback for Minecraft here: msft.it/6011woHHP. ^FF
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If you're getting a specific error code like this, please check out our FAQ as a first step: msft.it/6014woHGe. ^FF
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Please visit our bug report site to see if the problem has already been reported: msft.it/6017woHER. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6018woHEr ^FF
Until the Summer 2022 promo is live, we can't comment further on upcoming events. Keep an eye on our official Minecraft social channels for announcements and check out our corresponding FAQ: msft.it/6018woHD6! ^FF
As a first step for purchase issues, please check out our FAQ: msft.it/6013woHBx. ^FF
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Feel free to share your suggestions and feedback for Minecraft here: msft.it/6016woHBn. ^FF
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