Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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To keep your information secure, please complete our request form at msft.it/6011woGhU so we can quickly and safely assist with your question! ^FF
To keep your information secure, please complete our request form at msft.it/6012woGCO so we can quickly and safely assist with your question! ^FF
Unfortunately, you will not be able to download a previously purchased version of Minecraft to a device that uses a different online marketplace. If you wish to play on a different platform, you will have to purchase a new license. ^FF
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
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Please visit our bug report site to see if the problem has already been reported: msft.it/6018woGFE. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6019woGF1 ^FF
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If you're being prompted to purchase the game, this usually means that you're signing in with an account that doesn't have a copy of Minecraft on it. Check out msft.it/6016woG0O for tips on locating your account info. ^FF
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If you've been charged for a realm and you're unable to see in on your account, then please complete our request form at msft.it/6014woGIw so our Realm team can quickly and safely assist with your question! ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6018woGa2. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6019woGaN ^FF
To keep your information secure, please complete our request form at msft.it/6014woGvq so we can quickly and safely assist with your question! ^FF
Are you running into any error messages? If so, please let us know what you're seeing (while making sure to block out any account info). If you need to make changes to your Mojang account, then please reach out to Support for further assistance: msft.it/6016woGsp. ^FF
Great ideas! Feel free to share your suggestions and feedback for Minecraft here so our devs can take a look: msft.it/6013woGSW. ^FF
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Please visit our bug report site to see if the problem has already been reported: msft.it/6015woGq9. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6016woGqi ^FF
If you have a question or concern regarding your account, then please complete our request form at msft.it/6018woGoo so we can quickly and safely assist with your question. ^FF
If you're having any trouble accessing the full game after migrating your account, remember to use the Microsoft login option with the account that you migrated with, and make sure to remove your old Mojang account from the launcher. See our FAQ: msft.it/6011woGW1. ^FF
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
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To keep your information secure, please complete our request form at msft.it/6014woGcG so we can quickly and safely assist with your question! ^FF
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Please complete our request form at msft.it/6015woGiT so we that one of our technical specialists can look further into this issue with you! ^FF
To keep your information secure, please complete our request form at msft.it/6013woG5F so we can quickly and safely assist with your question! ^FF
To keep your information secure, please complete our request form at msft.it/6010woG56 so we can quickly and safely assist with your question! ^FF
To keep your information secure, please complete our request form at msft.it/6010wW7Sq so we can quickly and safely assist with your question! ^FF
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