Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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That is really bizarre! Mind grabbing me a screenshot so that I can take a look into the matter? ^TK
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Please send us an email at msft.it/6012wYA1r and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Please send us an email at msft.it/6018wYA8p and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Sounds like the payment failed and ended up as a pending purchase on your account! You can read more about it here: msft.it/6012wYfho ^TK
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Please send us an email at msft.it/6015wYf7l and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Please send us an email at msft.it/6012wYfIM and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please send us an email at msft.it/6010wYfI6 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Not to worry, our accounts team will look into assisting you with changing the email on your account! Please provide the email, username, and Gamertag when you submit the ticket: msft.it/6017wYfxW so we can quickly and safely assist with your question! ^TK
We have a faq that should guide you on how to change your security questions: msft.it/6016wYftu a Please follow the steps and if you're still having issues please let me know. ^TK
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Sorry to hear you're having issues with migrating your account! Can you tell me the issues you're facing so that I can assist you better? ^TK
No worries! That is something we can help with. Submit a ticket with the email, username, and transaction ID and we can work to assist you with changing the email: msft.it/6013wYf5L so we can quickly and safely assist with your question! ^Tk
We may be able to help you with your Realms purchase if you contact us over at msft.it/6015wY8pZ so we can quickly and safely assist with your question! ^NQ
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Sorry to hear you are having difficulties with the account please write to us over at msft.it/6013wY8rv so we can quickly and safely assist with your question! ^NQ
Hey again, there may potentially be a workaround if you follow the guide provided. msft.it/6018wY8rM for help. ^NQ
Sorry to hear you are having difficulty creating a ticket. What is the current problem you are experiencing with Minecraft? ^NQ
Go head and contact create a ticket and we will see what we can do to get you back to playing on your Realm! msft.it/6011wYBvL ^NQ
Hey again, please try submitting a ticket again and let me know if you get a ticket number. To keep your information secure, please complete our request form at msft.it/6014wcOI2 ^NQ
Hey again, I suggest trying to reach out to us again and create a new ticket. To keep your information secure, please complete our request form at msft.it/6019wcOtT so we can quickly and safely assist with your question! ^NQ
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