Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If you've not received a response from us during that time, then we might not have received your request. Please re-send your question to us at msft.it/6014wixRa and one of our agents will respond back to you as quickly as possible! ^FF
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. If you send us your ticket number, we can check in on the status of your request for you. ^FF
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To keep your information secure, please complete our request form at msft.it/6014wixyu so we can quickly and safely assist with your question! ^FF
If you're not getting any of our automated emails, then please complete our request form at msft.it/6011wixHZ so that one of our Support agents can look further into this for you! ^FF
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF
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To keep your information secure, please complete our request form at msft.it/6012wix1o so we can quickly and safely assist with your question! ^FF
To keep your information secure, please complete our request form at msft.it/6016wixBn so we can quickly and safely assist with your question! ^FF
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To keep your information secure, please complete our request form at msft.it/6010wix6a so we can quickly and safely assist with your question! ^FF
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This is a known issue which can be caused by playing in full screen mode. Try pressing F11 twice to see if that fixes the invite. If you're still unable to accept the invite, then please let us know. ^FF
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To keep your information secure, please complete our request form at msft.it/6013wiaA7 so we can quickly and safely assist with your question! ^FF
We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account.
For further assistance, please send us an email at msft.it/6019wiafH and we will assist. ^FF
Can you provide us with the ticket number of your Support request? We can check in on the status of the ticket for you! ^FF
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If you've already sent a request to our Support team, one of our account specialists will reply to you as soon as possible. We're experiencing a larger than normal amount of requests right now, so we definitely appreciate your patience! ^FF
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Please visit our bug report site to see if the problem has already been reported: msft.it/6016wiaag. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6017wiaa9 ^FF
It sounds like you might be running into Demo Mode. Please check out: msft.it/6016wiavs as a first step. If you're still having issues logging in, then please reach out to Support at msft.it/6017wiavt. ^FF
Please double check that you're logged in with the same Microsoft account you used to purchase the game. Also be sure you purchased Java Edition--if you purchased one of the Bedrock editions, that copy of the game won't show up on this page. ^NS
If you have security questions, you can change your email at msft.it/6019wiYF9. If you don't remember your security questions or don't have them, please send us an email at msft.it/6010wiYFi so we can assist! ^NS
Your in-game username shouldn't be changed during migration; however, a new Xbox gamertag might have been created during the migration process. Check out this article for more info! msft.it/6017wiY0S ^NS
Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6016wiYtY ^NS