Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please visit our bug report site to see if the problem has already been reported: msft.it/6012Xp6GO. You can watch and upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6013Xp6GP
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For help with realms connection issues on Minecraft PC/Java Edition, please visit msft.it/6014XThk2.
Hey there, sorry to hear there's been an issue with accessing the store. For questions about the Playstation editions of the game, please contact Playstation Support here: msft.it/6013XThP5 ^FF
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Hey there, sorry to hear there's been an issue with accessing multiplayer servers! Accounts that have migrated use the privacy settings of an Xbox Live account. Please see our FAQ for more info: msft.it/6019XTCTD ^FF
Hey there! Please try installing the game on the new device and logging into your account. For more info on installing Minecraft: Java Edition, please check out msft.it/6015XTCy5 ^FF
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If you need assistance with changing your email, then please contact us at msft.it/6018XT7ar and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^FF
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Hey there! If you're not receiving emails to reset your password, then to keep your information secure, please complete our request form at msft.it/6018XT7Uq so we can quickly and safely assist you with this. ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6015XT7Yx. You can watch and upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6017XT7YL
To keep your information secure, please complete our request form at msft.it/6013XT7iV so we can quickly and safely assist with your question. ^FF
To keep your information secure, please complete our request form at msft.it/6014XTAGn so we can quickly and safely assist with your question!
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6016XTfQa!
Please visit our bug report site to see if the problem has already been reported: msft.it/6015XTLx1. You can watch and upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6016XTLxG
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6019XTLmU!
For technical help, please visit our Help site msft.it/6015XTSyT.
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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For technical help, please visit our Help site msft.it/6011XTqoc.
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For help with purchasing issues, please visit msft.it/6016XTq9E.
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For technical help, please visit our Help site msft.it/6017XTqw7.
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6013XTUAc!
For questions about the Playstation editions of the game, please contact Playstation Support here: msft.it/6012XToWG