We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that we hope to have out to everyone as soon as possible.
Thank you for your patience while we work on the solution! ^SM
There is still a lot of information coming about how and when you'll migrate your account. Don't worry if we can't get to your question today! Check the FAQs - we're updating them frequently with commonly asked questions.
help.minecraft.net/hc/en-us/… ^SM
To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question! ^SM
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL