Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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I'm sorry you're having trouble! For technical help, please visit our Help site at help.minecraft.net/hc/en-us and for more details and help with the Playstation specific editions of Minecraft, you can also go to playstation.com/support/. ^AS
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
No worries! All available info on game updates can be found at help.minecraft.net/hc/en-us/…. Thanks! ^AS
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I'm sorry to hear that's happening! For further support you can go to aka.ms/mcearthsupport for assistance. Thanks! ^AS
I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
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Unfortunately, you'll have to purchase a copy of Minecraft for each platform you'd like to play on. This page can give you more info on the editions available: help.minecraft.net/hc/en-us/…. Thanks! ^AS
I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
I'm sorry for any trouble you're having right now! It's currently a temporary issue we're looking into. I would check back in later on and keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates. Thanks for your patience! ^AS
I'm really sorry you're having trouble! It sounds like a possible temporary issue that we're looking into, but if it's still happening later on, I would recommend looking into our Realms article here for further help: help.minecraft.net/hc/en-us/…. Thanks! ^AS
I'm sorry to hear that happened! For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…. Thanks! ^AS
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
I'm really sorry you're having trouble! It sounds like a possible temporary issue that we're looking into, but if it's still happening later on, I would recommend looking into our Realms article here for further help: help.minecraft.net/hc/en-us/…. Thanks! ^AS
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No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you get it back. ^_^ ^AS
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I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
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No worries! It means the settings on your Xbox account you use to sign into your copy of the game on Ps4. If you change those, you should be able to play with your friend. ^_^ ^AS
We don't typically change usernames for players, but don't worry. You should have a few days after changing your name, where it should be reserved. This page has more details: help.minecraft.net/hc/en-us/…. Thanks! ^AS
We understand. All available info on game updates can be found at help.minecraft.net/hc/en-us/…. Thanks! ^AS
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I'm sorry to hear that happened to your brother! Please have him send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help him out, or point him in the right direction. ^AS
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I'm sorry to hear that's still happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS