Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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I'm sorry for any trouble you're having! It's currently a temporary issue we're looking into. I would check back in later on and keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates. Thanks for your patience! ^AS
I'm sorry to hear that happened! For questions and help with the Bedrock editions of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. Thanks! ^AS
Replying to @SuperFroggyJosh
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
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I'm sorry you're having trouble! For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^AS
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Replying to @Ariacandy3
I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
Replying to @emerryman2010
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out, or point you in the right direction. ^AS
Replying to @CurtbroG
I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
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Replying to @GelatinousDM
I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
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Replying to @real_trinavega
I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
Replying to @ItzBearss
No worries! In order to process refunds or manage purchases/subscriptions, you will need to go the specific platform it was purchased on and manage it through their service. This page should help you out: help.minecraft.net/hc/en-us/…. ^AS
Replying to @ChrisPavie_2004
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out, or point you in the right direction. ^AS
Replying to @OuGamingxD
I'm sorry to hear that! It sounds like a temporary issue, so I would wait 30 minutes before logging in again and don't attempt to log in to any of our services. If you continue to have trouble, more info can be found here: help.minecraft.net/hc/en-us/…. ^AS
Replying to @mythspyttv
I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
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Replying to @DigiMamaNL
I'm sorry to hear that happened! For questions and further help with this, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. Thanks! ^AS
Replying to @ItsJoshhuaa
Those are some cool ideas! If you haven't submitted that suggestion yet and you would like to, please visit feedback.minecraft.net/hc/en…. ^_^ ^AS
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Replying to @donyoungUK
I'm sorry you're having trouble with your account! For questions and further help with this, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. Thanks! ^AS
Replying to @mr_Arrar
When only the demo mode is accessible or it's asking you to pay again, this means that you're logging in with an account that doesn't contain a Minecraft profile/username or a copy of the game. please visit help.minecraft.net/hc/en-us/… for possible solutions. Thanks! ^AS
Replying to @s_hayyeh
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out, or point you in the right direction. ^AS
Replying to @matty_langdale
I'm sorry to hear that's still happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
Replying to @ItzBearss
All available info on game updates can be found at help.minecraft.net/hc/en-us/…. Thanks! ^AS