Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @toonwarrior36
I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
Replying to @SEGAFAN13
I'm sorry you're having trouble! For questions and help with the Xbox & Windows 10 editions of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. Thanks! ^AS
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Replying to @xJohn_GG
When only the demo mode is accessible or it's asking you to pay again, this means that you're logging in with an account that doesn't contain a Minecraft profile/username or a copy of the game. please visit help.minecraft.net/hc/en-us/… for possible solutions. Thanks! ^AS
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Replying to @Mousaadnan123
I'm sorry to hear that! It sounds like a temporary issue, so I would wait 30 minutes before logging in again and don't attempt to log in to any of our services. If you continue to have trouble, more info can be found here: help.minecraft.net/hc/en-us/…. ^AS
Replying to @meaty_eyed_one
I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
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I'm sorry for any trouble you're having! It's currently a temporary issue we're looking into. I would check back in later on and keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates. Thanks for your patience! ^AS
I'm sorry to hear that happened! For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…. Thanks! ^AS
Replying to @CoralWilcox1
I'm sorry for any trouble you're having right now! It's currently a temporary issue we're looking into. I would check back in later on and keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates. Thanks for your patience! ^AS
Replying to @SachaMonteil
I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out with getting your account back. Remember to attach your Transaction ID in your email to us, if possible. ^AS
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Replying to @BiggieFoe
I'm sorry for any trouble you're having right now! It's currently a temporary issue we're looking into. I would check back in later on and keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates. Thanks for your patience! ^AS
I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
Replying to @jesperALT
I'm sorry for any trouble you're having right now! It's currently a temporary issue we're looking into. I would check back in later on and keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates. Thanks for your patience! ^AS
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I'm sorry for any delays in getting a response from us! You should put an email you do have access to, so you can get emails from us. If you've already sent in a ticket, we're working to respond to your ticket as soon as possible. Thanks for your patience! ^AS
Replying to @ruby_sonic2
I'm sorry you're having trouble! It's possibly a temporary issue, but I would also check out this page to help troubleshoot: help.minecraft.net/hc/en-us/…. If it's still occurring, reach out to us here: help.minecraft.net/hc/en-us/…, so we can take a look. Thanks! ^AS
Replying to @kiethomastephen
That is a really cool idea! If you haven't submitted that suggestion yet and you would like to, please visit feedback.minecraft.net/hc/en…. ^_^ ^AS
Replying to @tomhartnett
I'm sorry for any trouble you're having! It's currently a temporary issue we're looking into, and should be working better now. I would keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates going forward. Thanks for your patience! ^AS
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
Replying to @jackieleitch
No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out, or point you in the right direction. ^AS
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I'm sorry you're having trouble with your account! For questions and help with the Xbox & Windows 10 editions of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. Thanks! ^AS
Replying to @brunocrlemos
I'm sorry for any trouble you're having right now! It's currently a temporary issue we're looking into. I would check back in later on, try reinstalling and/or keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates. Thanks for your patience! ^AS
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