Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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I'm sorry for any trouble you're having right now! It's currently a temporary issue we're looking into. I would check back in later on, try reinstalling and/or keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates. Thanks for your patience! ^AS
I'm sorry for any delays in getting a response for your son's email! We're working to respond to his ticket as soon as we possibly can. ^AS
No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out with getting your account back. Remember to attach your Transaction ID in your email to us, if possible. ^AS
I'm sorry to hear that happened! Please send us an email with any details you can remember about the account at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. ^AS
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I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
Yeah, you should be able to play with your friend. ^_^
This page can give you more info on the editions available: help.minecraft.net/hc/en-us/…. Thanks! ^AS
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I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
I'm sorry for any trouble you're having! It's currently a temporary issue we're looking into. I would check back in later on and keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates. Thanks for your patience! ^AS
We are not able to directly swap out copies of the game. If you bought Windows 10 Edition and want to change to Java, you will need to contact Microsoft support and refund your purchase. ^AS
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I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
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I'm sorry to hear that happened! For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…. Thanks! ^AS
I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RL
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RL
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^RL
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RL
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RL
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RL
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