Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @dutentporal
I'm sorry to hear that you lost your save data for Dungeons. :( We're not able to assist in restoring lost save data, but if you would like to back up your save data to prevent this from happening again, you can use this FAQ: help.minecraft.net/hc/en-us/… to do it. ^AS
1
Replying to @THEUNSPEAKABL10
I'm sorry to hear that! To download Minecraft, please visit minecraft.net/download, or visit account.mojang.com/me if you have a Mojang account. If you still need help, send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. ^AS
Replying to @LeJolan
I'm sorry you're having trouble! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
Replying to @chilly4036
I'm sorry for any delays! We're working to respond to your ticket asap. When only the demo mode is accessible or it's asking you to pay again, it means that you're logging in with an account that doesn't have a Minecraft profile/username or a copy of the game. ^AS
Replying to @Hhhhq81
I'm sorry to hear that happened! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
Replying to @Gsatirical
No worries! All available info on game updates can be found at help.minecraft.net/hc/en-us/…. Thanks! ^AS
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your incredible patience! ^AS
Replying to @Snade_
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
Replying to @gavinappleby
I'm sorry that you're having trouble with your Realm and you haven't gotten a response from us! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further to get fixed asap. ^AS
Replying to @FlipMilky
I'm sorry you're having trouble! For technical help, please visit our Help site at help.minecraft.net/hc/en-us and for more details and help with the Playstation specific editions of Minecraft, you can also go to playstation.com/support/. ^AS
Replying to @TheRealRiksode
I'm sorry to hear that happened! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
2
Replying to @Lochlan_Duh
I'm sorry for the trouble you've been having! If you haven't submitted that suggestion yet and you would like to, please visit feedback.minecraft.net/hc/en…. ^AS
Replying to @samskihero
I'm sorry for any trouble you're having right now! It's currently a temporary issue we're looking into. I would check back in later on and keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates. Thanks for your patience! ^AS
1
Replying to @Remgeance @SakkoMr
I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
4
Replying to @dearthvader48
If you haven't submitted that suggestion yet and you would like to, please visit feedback.minecraft.net/hc/en…. ^AS
I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
Replying to @ArturoVilli
I'm sorry you're having trouble! For technical help, please visit our Help site at help.minecraft.net/hc/en-us and for more details and help with the Playstation specific editions of Minecraft, you can also go to playstation.com/support/. ^AS
I'm sorry for the trouble you've been having! If you haven't submitted that suggestion yet and you would like to, please visit feedback.minecraft.net/hc/en…. ^AS
Replying to @LomotosTom
That's an interesting idea! If you haven't submitted that suggestion yet and you would like to, please visit feedback.minecraft.net/hc/en…. ^_^ ^AS
I'm sorry to hear that happened! For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…. Thanks! ^AS