Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @alexis_boulai
When only the demo mode is accessible or it's asking you to pay again, this means that you're logging in with an account that doesn't contain a Minecraft profile/username or a copy of the game. please visit help.minecraft.net/hc/en-us/… for possible solutions. Thanks!^AS
No worries! You can totally reach out to us on an email you have access to if you need to change the email on an account to something different. ^AS
Replying to @Draconis_Glade
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
Replying to @Phlz
I'm sorry to hear that's happening! For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^AS
Replying to @strumykos
No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
Replying to @tacocatbell77
No worries! All available info on game updates can be found at help.minecraft.net/hc/en-us/…. Thanks! ^AS
1
Replying to @Xanxeee
I'm sorry you're having trouble! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
Replying to @shivhawk
I'm sorry you're having trouble! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
Replying to @bookluver15
I'm sorry to hear that happened! For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…. Thanks! ^AS
Replying to @pleasehelpme126
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
Replying to @EduardoXelegati
Please verify your game is synced with your Microsoft Live account in the profile settings page. If you continue to experience issues with your game after syncing, please contact us here and we will assist as soon as possible: help.minecraft.net/hc/en-us/… ^AS
1
Replying to @PowReturns
When only the demo mode is accessible or it's asking you to pay again, this means that you're logging in with an account that doesn't contain a Minecraft profile/username or a copy of the game. please visit help.minecraft.net/hc/en-us/… for possible solutions. Thanks! ^AS
1
Replying to @OfficalHuwuba
The Bedrock editions of Minecraft do have Cross-play! This page can give you more info on the editions available: help.minecraft.net/hc/en-us/…. Thanks! ^AS
Replying to @foxtrotrjd
I'm sorry you're having trouble! For technical help, please visit our Help site at help.minecraft.net/hc/en-us and for more details and help with the Playstation specific editions of Minecraft, you can also go to playstation.com/support/. ^AS
1
Replying to @DNexgo
I'm sorry you're having trouble! For questions and help with the Xbox & Windows 10 editions of the game, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. Thanks! ^AS
Replying to @brandonstull5
No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
1
Replying to @MichaelBBrennan
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
Replying to @wench141
I'm really sorry you're having trouble! It sounds like a possible temporary issue that we're looking into, but if it's still happening later on, I would recommend looking into our Realms article here for further help: help.minecraft.net/hc/en-us/…. Thanks! ^AS
Replying to @BCart336
That's an interesting idea! If you haven't submitted that suggestion yet and you would like to, please visit feedback.minecraft.net/hc/en…. ^_^ ^AS
Replying to @999chromeM
I'm sorry you're having trouble! For technical help, please visit our Help site at help.minecraft.net/hc/en-us and for more details and help with the Playstation specific editions of Minecraft, you can also go to playstation.com/support/. ^AS